Patient Care Coordinator Bilingual (CCM)

Patient Care Coordinator

• Bilingual (CCM) PCP for Life
• 2.7 Houston, TX Job Details Full-time $14
• $16 an hour 3 hours ago Benefits Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Flexible schedule Life insurance Qualifications Spanish Teamwork Electronic health records (EHR) management Care documentation English Clinic experience Medical scheduling Documentation tools Attention to detail Computer skills Patient interaction Medical assisting Phone etiquette Managing patient records Certified Medical Assistant Client interaction via phone calls Full Job Description Patient Care Coordinator•Bilingual (CCM) PCP for Life | Hybrid•Flexible Remote | Up to $16.

00/hr | Bilingual Spanish/English Required

• Most healthcare roles put you in a room with a patient for 15 minutes and move on.

This one is different. As a Patient Care Coordinator on our Chronic Care Management (CCM) team, you'll build real, ongoing relationships with the same patients — week after week, month after month. They'll call and ask for you by name. That's not an exaggeration. That's what our coordinators tell us. You'll work entirely by phone and EMR — no face-to-face patient interaction — supporting a chronic disease population that genuinely depends on your follow-through. If you're detail-oriented, a strong communicator, and someone who gets more done with less supervision over time, this role has a clear path forward.•

WHAT THIS ROLE ACTUALLY FEELS LIKE

You start hybrid — splitting time between home and our Tidwell or Magnolia clinic locations as needed. Prove your workflow and reliability, and the job becomes increasingly remote. Several members of our 15-person CCM team have been here 4-5 years and work with a level of flexibility that reflects the trust they've built. That's the track you're stepping into. The team is growing. Leadership is actively building out additional remote resources to elevate how we deliver chronic care at scale — which means coordinators who perform have a real runway here, not just a job.

• WHY JOIN PCP FOR LIFE?

  Flexible Path to Remote
• Start hybrid, earn full remote flexibility based on performance. No rigid in-office requirement long-term. Real Growth Plans
• A 15-person CCM team with active leadership investment in expanding capacity and career development. Comprehensive Benefits
• Health, Dental, Vision, and Life Insurance plus Paid Time Off (PTO). Future Planning
• 401(k) with company matching. Structured Onboarding
• You'll learn our systems and workflows before you're ever working solo — no being thrown in cold. Stability
• Team members who've been here 4-5 years. That kind of tenure in this field says something.

• WHAT YOU'LL DO

  Ongoing Patient Relationships
• Follow the same panel of patients over time — monitoring progress, identifying gaps, and proactively reaching out before small issues become big ones. Phone-Based Care Coordination
• Outreach calls for scheduling, follow-ups, care plan check-ins, and chronic disease education. No in-person patient contact — your voice and documentation are your tools. Precision Documentation
• Every interaction logged in eClinicalWorks with accuracy and consistency. In CCM, documentation isn't paperwork — it's patient care. Care Team Collaboration
• Keep providers and clinical staff informed with organized, timely updates so nothing falls through the cracks. Scheduling & Coordination
• Manage appointments, referrals, and follow-up workflows to close gaps in care. Occasional On-Site Presence
• Minimal travel to our Tidwell or Magnolia locations as needed. Reliable transportation required.

• WHAT WE'RE LOOKING FOR

  The pay ceiling is $16/hr right now — we're not going to oversell it. What we can offer is flexibility, a team with real tenure, and a growth trajectory that's already in motion. To make the most of that, you'll need: Bilingual Spanish/English
• Required. You'll communicate with our Spanish-speaking patient population every day. Certified Medical Assistant (CMA)
• Valid MA certification required. Proven MA Experience
• Clinical background in a primary care or community health setting. EMR Proficiency
• Confident in eClinicalWorks or a comparable system. This role is documentation-heavy and pace-dependent. Attention to Detail
• Missed follow-ups, charting errors, and scheduling gaps aren't recoverable in chronic care management. You catch things. Phone Presence
• Warm, clear, and composed — especially with patients managing complex, long-term conditions. Self-Direction
• You manage your task queue without needing constant oversight. That's what earns remote flexibility here.

•

COMPENSATION & SCHEDULE

Pay:

Up to $16.00/hr based on experience.

Work Setting:

Hybrid to start — flexible remote as performance and workflow are established.

Weekend Availability:

Must be open to one weekend day (Saturday or Sunday) with a 10-hour shift, based on assigned location.

Weekday Shifts:

12-hour shifts, Monday through Friday.

• Background and drug screening are part of our hiring process.

PCP for Life is an Equal Opportunity Employer.

Job Type:

Full-time Pay:

$14.00

• $16.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance

Experience:

Computer skills: 1 year (Required) Phone etiquette: 1 year (Required)

Language:

Spanish (Required)

License/Certification:

Certified Medical Assistant certification (Required)

Work Location:

Hybrid remote in Houston, TX 77093