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Smile Coordinator- Pediatric Dental Practice
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Carolina Children's Dentistry of Columbia
Columbia, SC (In Person)
$40,560 Salary, Full-Time
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Job Description
Are you friendly, organized, and passionate about helping children and families feel welcome? Our top-rated private pediatric dental practice is looking for a full-time Smile Coordinator to join our fun, fast-paced, and supportive team. We're searching for someone with excellent communication skills, strong attention to detail, and a positive attitude who enjoys creating a great experience for every patient and parent who walks through our doors. This is a wonderful opportunity to build a long-term career in a private practice that truly values its team members. Our office stays current with the latest technology to ensure the best experience for both patients and staff. We are proud to offer a welcoming, family-focused environment where teamwork, professionalism, and positivity are top priorities.
- Schedule
- Monday through Thursday, 7:50 AM to 5:00 PM
- Some Fridays required
- Approximately 35+ hours per week
- Primary Responsibilities
- Greet patients and families warmly, ensuring a positive first impression and excellent patient service experience
- Verify insurance coverage, perform eligibility checks, and assist with insurance-related questions
- Schedule appointments efficiently while managing multi-line phone systems and maintaining accurate clinic calendars
- Collect patient information during intake procedures, and review documentation for completeness and accuracy
- Support clinical staff by coordinating care plans and facilitating communication between patients and providers
- Help create a fun, welcoming, and organized environment for children and families
- Qualifications
- Exceptional customer service skills with professional phone etiquette and strong communication abilities
- Previous dental, medical, or banking experience preferred
- Strong knowledge of HIPAA regulations
- Ability to multitask efficiently in a fast-paced environment while maintaining strong attention to detail
- Positive, dependable, and team-oriented attitude
- Comfortable working with children and families in a busy pediatric setting
- What We Offer
- Competitive pay based on experience
- Supportive and team-oriented work environment
- Modern digital technology and equipment
- Clean, fun, and welcoming office atmosphere
- Opportunities for long-term growth and development
- Strong focus on exceptional patient care and experience
- Benefits
- 401(k) with Safe Harbor contribution
- Health insurance
- Paid Time Off
- Dental care
- Scrubs provided
- Work Location
- This is an in-person position at our practice located in Columbia, South Carolina.