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Patient Care Coordinator
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Priority Physical Therapy
Florence, SC (In Person)
Full-Time
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Job Description
Patient Service Coordinator - Priority Physical Therapy Priority Physical Therapy is seeking a friendly, organized, and customer-focused Patient Service Coordinator to join our growing team. This front-office position plays a key role in creating a positive first impression for patients and supporting their rehabilitation journey through exceptional administrative and customer service. Key Responsibilities Greet and welcome patients upon arrival Schedule appointments, manage cancellations, and optimize therapist schedules Assist new patients with intake paperwork Collect patient payments and maintain accurate payment records Verify insurance benefits and obtain authorizations, including workers' compensation approvals Maintain patient documentation and communicate with referring physicians Answer phones and manage emails, faxes, and mail correspondence Prepare daily and weekly reports Maintain a clean and professional front office environment Explain insurance benefits to new patients Perform data entry and utilize Microsoft Office applications Submit billing files daily and monitor incoming payments Support additional administrative duties as needed Qualifications High School Diploma or equivalent required 1-2 years of reception, customer service, or front office experience preferred 1-2 years of medical insurance and billing experience preferred Strong communication and interpersonal skills Excellent organizational and multitasking abilities Ability to prioritize tasks and work independently Proficiency in Microsoft Office (Word, Excel, Outlook) and data entry Strong attention to detail and time management skills Benefits Paid Time Off (PTO) How to Apply Submit your resume and a cover letter addressed to Ms. Lauren Huggins (priorityptlbh @ gmail.com) In your cover letter, include three reasons why you would be the perfect fit for this position .