Patient Experience and Front Desk Coordinator

Patient Experience & Front Office Coordinator Practice:

Mountain View Pediatric Dentistry (Dr. Jon Fryml)

Location:

Greer, SC Job Type:

Full-Time (Monday - Thursday, 8:00 AM - 5:00 PM | Occasionally Fridays ) About Our Practice At Mountain View Pediatric Dentistry, we don't just fix smiles—we build them! Led by Dr. Jon Fryml, our tight-knit team is on a mission to provide an amazing, stress-free dental experience for every child who walks through our door. We believe going to the dentist should be fun, supportive, and completely positive. Because we are a boutique, small team, every single person here matters. We work hard, support each other like family, and love having fun along the way. The Opportunity We are looking for a vibrant, hardworking Patient Experience & Front Office Coordinator to be the "face and voice" of our practice. You are the very first interaction a nervous child or a busy parent has with us. Your energy sets the tone for their entire visit! If you are naturally positive, organized, and love working around kids, this is the perfect place to grow your career. What You'll Do (Your Impact):

Owning Checkout/Check-In:

Welcome families with a warm smile and positive energy, ensuring a smooth, fun, and welcoming arrival and departure. Be the

Voice of Mountain View:

Answer incoming phones with a warm, helpful demeanor, answering parent questions and scheduling appointments efficiently. Own the

Administrative Engine:

Manage crucial behind-the-scenes operations, including insurance verification, billing, and collecting payments accurately. Keep the

Day Running Smoothly:

Support the clinical team and front office team by handling various office tasks, ensuring the administrative side of the practice is seamless and organized. What You Bring (Requirements): The "Kid-Friendly"

Factor:

A genuine love for children and an innate ability to make them feel safe, heard, and excited.

A Team-First Mindset:

High emotional intelligence and a desire to collaborate closely with a small, dedicated team.

Front Office Experience:

Proven experience handling reception, administrative tasks, and multi-tasking in a fast-paced environment.

Strong Work Ethic:

A proactive, "no task is too small" attitude with a high attention to detail. Bonus Points (Preferred, but not dealbreakers): Previous experience with dental/medical billing and insurance verification. Familiarity with dental practice management software.

Perks & Schedule:

Excellent Work-Life Balance:

Enjoy a 4-day work week! Our hours are Monday-Thursday, 8:00 AM - 5:00 PM. Fridays as needed. A supportive, positive, and laughter-filled work culture.

Pay:

$20.00 to $26.00 per hour,

Paid Time Off, Holiday Pay Job Type:

Full-time Pay:

$20.00 - $26.00 per hour

Benefits:

Paid time off

Experience:

Dental receptionist: 2 years (Preferred) Ability to

Relocate:

Greer, SC 29650: Relocate before starting work (Required)

Work Location:

In person