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Patient Care Coordinator
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Beam Endodontics
Rock Hill, SC (In Person)
$35,360 Salary, Full-Time
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Job Description
Join our Endodontic team as a Patient Care Coordinator, where your enthusiasm and organizational skills will make a meaningful difference in patients' lives. In this vital role, you will serve as the primary point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to follow-up care. Your proactive approach and attention to detail will help streamline office operations, support clinical staff, and enhance patient satisfaction. The Values we share as a company are very important to us and are looking for a team member who would want to be a part of it. Our values are as follows : We work as a team supporting one another as through encouragement , respect and kindness. We demonstrate trust by being honest and dependable. We are accepting through constant change and give each other grace during that time. Open communication in a compassionate manner. Some of the job responsibilities are: Schedule appointments according to the perfect day scheduling protocol (needs to use quick thinking skills to methodically place patients on the schedule). Greet all arriving patients with a smile & Inform the appropriate department of their arrival Register new patients according to established office protocols Assist patients to complete all necessary forms and documentation Inform patients of dental office procedures and policy Enter all patient information into data system accurately Maintain and manage patient records in compliance with privacy and security regulations Answer and manage incoming calls Greet patients warmly and assist them with appointment scheduling, rescheduling, and cancellations to optimize daily clinic flow. Verify patient information, insurance details, and update medical records accurately within the electronic health record system. Coordinate with clinical staff to ensure all necessary documentation and referrals are completed promptly. Manage incoming calls, inquiries, and correspondence with professionalism and clarity to provide exceptional customer service. Assist in maintaining a clean, organized front office environment that reflects a welcoming atmosphere for patients and visitors. Support administrative tasks such as billing support, data entry, and inventory management of medical supplies. Skills Proven experience working in any office setting with familiarity in managing patient or customer interactions. Strong knowledge of usage of computers. Typing minimum 40 wpm. Excellent office skills including proficiency in scheduling software, electronic health records (EHR), and general office equipment. Prior experience in dental or healthcare offices is highly desirable for understanding specialized workflows. Exceptional communication skills to convey information clearly and empathetically to diverse patient populations. Ability to multitask effectively while maintaining attention to detail under pressure. Join us in delivering compassionate care through organized excellence! Your energy, expertise, and commitment will help create a positive experience for every patient who walks through our doors.