Mgr-Case Management-SMC

Job Requirements Position Summary The SMC Case Management Manager (SMC Church St. and SMC Mary Black), under the direction of the Director of Case Management, assumes responsibility and accountability for facilitating the department's work. The Manager assists in the provision of cost-effective quality service through collaboratively working with and supporting the staff of Case Management. The Manager demonstrates strong organizational and planning skills and can work collaboratively with managers, administration, and physicians. The Manager shares 24-hour responsibility and accountability for the department with the Director. Minimum Requirements Education Graduate of an accredited school of nursing, BSN, or accredited school of Social Work, LMSW Experience RN or LMSW with five (5) years' experience in nursing or social work, three years' experience in Case Management, Utilization Management or Quality Management; must have good command of the English language in verbal and written communication; Two years supervisory experience. License/Registration/Certifications Current R.N. licensure in the state of SC or Current Social Work licensure in the state of SC Preferred Requirements Preferred Education MSN MSW Preferred Experience 5-7 years supervisory experience Preferred License/Registration/Certifications Accredited Case Management Certification, Core Job Responsibilities Complies with established policies and procedures Complies with regulatory requirements of utilization review and discharge planning Responsibly and accurately manages financial resources. Consistently follows applicable financial guidelines, regulations, principles, and standards Manage expense flex budget within area of responsibility. Creates and nurtures a performance-based culture that supports efforts to accomplish the organizational mission and goals Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect Maintains good working relationships among internal and external customers Develops innovative ideas that provide solutions to all types of workplace challenges. Focuses on results and desired outcomes and how best to achieve them while ensuring all quality standards are met. Achieve/Maintain goals related to Patient Satisfaction, Length of Stay and Readmissions Utilizes systems and tool such as Compass Directional Training, Advanced Care Transitions Simulation (ACTS), MCG Learning Management System, MCG Interrater Reliability and HealthStream, to assign and monitor compliance for staff competency Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations Other duties as assigned