Dental Patient Care Coordinator

Dental Patient Care Coordinator Smile Boutique Implant Center Austin, TX Job Details Full-time $22 - $28 an hour 10 hours ago Benefits Health insurance Dental insurance Paid time off Employee assistance program Employee discount Qualifications Greeting customers Bachelor's degree Attention to detail Dental office experience Patient interaction Public relations Managing patient records

Open Dental Full Job Description About Us:

We are a boutique, top-rated implant and prosthodontic practice in Austin, known for delivering an elevated patient experience. At Smile Boutique Implant Center, we don't just treat teeth—we take care of people. Our environment is warm, elegant, and patient-focused, and we're looking for someone who can match that level of excellence. About the

Role:

We're seeking a polished, personable, and detail-oriented Patient Care Coordinator who thrives in a dynamic, high-end healthcare environment. This role blends concierge-level guest services, front office coordination, and marketing/public relations support.

What You'll Be Doing:

Delivering a 5-star experience for every patient—from the first phone call to the moment they walk out the door Answering and managing incoming patient calls and new patient inquiries Scheduling appointments and managing the daily calendar Coordinating new patient paperwork (emailing, mailing, and assisting at check-in) Maintaining and updating a patient lead tracker (training provided), following up with patients Greeting patients, offering refreshments, and ensuring a welcoming atmosphere Acting as a liaison between front and back office Communicating with referral offices and sending correspondence as needed Supporting marketing projects and occasional in-office events Sending thank-you letters to new patients and referring offices

What We're Looking For:

5+ years of dental experience required (front office or treatment coordination) Polished communication skills and professional demeanor Exceptional attention to detail and ability to multitask A warm, friendly presence with a proactive, team-player attitude Interest in long-term career growth within our boutique practice

Bonus Points For:

Previous experience in a high-end service or hospitality environment Familiarity with Open Dental software

Compensation & Benefits:

Pay:

$22.00 - $28.00 per hour, depending on experience Paid time off Employee dental discount 8-hour shifts, Monday-Friday (no weekends) In-person role in our beautiful Austin office How to

Apply:

Please submit your resume along with a brief cover letter or paragraph telling us why this opportunity excites you and what makes you a great fit. We can't wait to meet you!

Pay:

$22.00 - $28.00 per hour

Benefits:

Employee assistance program Employee discount Health insurance Paid time off

Education:

Bachelor's (Preferred)

Experience:

Dental office: 5 years (Required)

Sales:

3 years (Preferred) Ability to

Commute:

Austin, TX 78759 (Required) Willingness to travel: 25% (Required)

Work Location:

In person