Patient Experience & Clinical Support Coordinator (RDA) Private Practice

Please do not contact the office directly regarding hiring inquiries, as this disrupts clinic time. Thank you. •This role is ideal for someone responsible, professional, warm, and teachable. It is a good fit for someone newer in dentistry or healthcare who wants to learn, grow, and become part of a long-term team. It is not a good fit for someone looking only for marketing, only for front desk, only for chairside assisting, or a short-term stepping stone. • Rise Dental is a privately owned, wellness-focused dental practice in Cedar Park. We are not corporate. Our mission is to deliver relationship-centered, wellness-driven dentistry through modern technology, clear communication, and genuine care. We are looking for a Patient Experience & Clinical Support Coordinator to help support the patient experience, daily office flow, clinical team, and practice growth. This is a flexible, growth-oriented role for someone who is responsible, detail-oriented, warm, professional, and willing to help wherever the team needs support. You do not need to know everything on day one. You do need to care, learn quickly, follow through, and bring a strong work ethic every day. This role may include supporting the Patient Care Coordinator, helping with patient communication, assisting with check-in/check-out, preparing rooms, sterilization, clinical setup, patient education, filming content, social media support, and general office projects. As Rise grows, we want this person to grow into the role that best fits their strengths. That may be patient care coordination, clinical support, operations, marketing, community outreach, or leadership. Who We're Looking For We are looking for someone who is: Detail-oriented and dependable Warm, professional, and emotionally intelligent Hardworking and willing to help Teachable and open to feedback A problem solver who does not give up easily Comfortable learning new systems and technology Organized and strong with follow-through Creative enough to help with content and social media Humble enough to help with sterilization, setup, and daily flow Team-oriented and excited to grow with the practice You do not need to be perfect. But you do need to care, take ownership, and apply what you learn. If you are looking for an office that takes care of you the way you want to take care of patients, by giving your best and being supported in return, this may be the place for you. If you are looking for a short-term stepping stone, a place to clock in and clock out, or a role where you only do one narrow set of tasks, this is not the right fit. What You'll DoPatient Experience & PCC Support Welcome patients and help create a calm, thoughtful experience Support patient communication, scheduling, check-in, and check-out Help patients understand next steps in their care Support follow-up, referrals, paperwork, and daily admin flow Help the team keep patient handoffs clear and organized Clinical & Office Flow Support Help with sterilization and room turnover Prepare rooms, materials, and patient areas Support the clinical team when additional columns are running Assist with inventory and organization Step in where needed to keep the day flowing smoothly Marketing & Growth Support Help capture photos and videos for social media Support behind-the-scenes content creation Assist with patient education materials Help with community events, referral outreach, and practice growth projects Bring ideas that help make the office feel more connected, caring, and human Requirements Dental experience preferred, but not required for the right person RDA license preferred, but not required Professional, dependable, and team-oriented Strong communication skills Comfortable learning technology and digital tools Willing to help with both administrative and clinical support Must have excellent follow-through and work ethic Bonus Skills RDA license or dental background Experience with Open Dental Experience with social media, filming, Canva, or content creation Bilingual in Spanish or Vietnamese Experience in hospitality, wellness, healthcare, childcare, teaching, or customer service Interest in wellness, holistic care, or patient education This Role Is a

Good Fit If You:

Love helping people feel cared for Notice details others miss Like variety in your day Are willing to learn both front and back office systems Can switch between admin, patient care, clinical support, and creative projects Bring positive energy without needing constant direction Want to grow into a role that fits your strengths Care about being part of a supportive, non-corporate team

This Role Is Not Ideal For Someone Who:

Only wants to answer phones Only wants to do social media Only wants to assist chairside Does not want to help with sterilization or setup Gets overwhelmed by changing priorities Needs constant step-by-step oversight Does not follow through consistently Is looking for a short-term stepping stone What We Offer Competitive pay based on experience Performance bonuses Training and growth support Wellness perks Team events A collaborative, non-corporate environment built on trust and support A chance to grow into patient care, clinical support, operations, marketing, or leadership as the practice expands At Rise Dental, we are growing our Rise family. We are looking for someone with heart, work ethic, creativity, and a genuine desire to care for people. If you want to be part of building something meaningful and are willing to grow with us, we'd love to meet you.

Job Type:

Part-time Pay:

$18.00 - $23.00 per hour

Benefits:

Employee discount Gym membership On-the-job training

Work Location:

In person