MOA Coordinator, General Internal Medicine

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY

Works under general supervision to provide clinical and operational support for, and working supervision of, medical assistant services in a patient care setting.

BENEFITS UT

Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: PPO medical plan, available day one at no cost for full-time employee-only coverage 100% coverage for preventive healthcare-no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave Benefit Wellness programs Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Qualified Employer Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required Education High School Diploma or GED and Successful completion of UT Southwestern supervisory training course within twelve (12) months of employment Experience 2 years of experience as a medical assistant/patient care technician in a hospital or clinic setting with High School Diploma. Licenses and Certifications (BLS)

BASIC LIFE SUPPORT

Course accredited by the American Heart Association (AHA) or American Red Cross (ARC) Upon Hire and Current MOA Certification required, through one of the following organizations Upon Hire (CMA)

CERT MEDICAL ASSISTANT

American Association of Medical Assistants or (RMA)

REG MEDICAL ASSISTANT

American Medical Technologists Association or (NRCMA)

NAT REGD CERT MEDICAL ASSISTNT

National Association for Health Professionals or (NCMA)

NAT CERT MEDICAL ASSISTANT

National Center for Competency Testing or (NHA-CCMA) Nat Hlthcareer CertClinMedAsst or (RMA)

REG MEDICAL ASSISTANT

American Allied Health Preferred Education Associate's Degree in related field Experience 1 year of experience as a Lead MOA with Associate's Degree

JOB DUTIES

Assists nursing manager/supervisor with oversight of daily work assignments and productivity of a group of Medical Office Assistants (MOA's) within one or more clinics/patient areas.

Working Supervision Given:

• Coordinates staff schedules to ensure support of clinic operations.
• Works closely with nursing manager/supervisor and HR regarding recruiting, hiring staff, and disciplinary actions for clinic employees.
• Assists nursing manager/supervisor to ensure adequate training and supervision of MOA staff; gives timely feedback regarding issues with employee performance.
• Oversees MOA staff development, such as continuing education, orientation, and cross-training; gives input to nursing supervisor and/or physicians regarding employee performance evaluations.
• Manages vacation, sick leave, and time clock edits/approvals for MOA staff.
• Addresses employee satisfaction data as appropriate.

Operations:

• Monitors clinc workflow and ensures adherence to policies and procedures; recommends and/or implements changes as necessary to maintain efficient clinic.
• Ensures integrity and availability of patient information by staff; maintains patient confidentiality in accordance with university and department policy.
• Functions as liaison with other departments, offices, and divisions regarding MOA clinic functions as needed.

Inspects equipment and facilities visually and physically to ensure patient safety and proper functioning. Maintains adequate stock of supplies as required for work area. Performs MOA job duties as necessary. May function as clinic safety officer, verifying each employee's knowledge of fire safety and the evacuation plan for the work area as directed. POCT designee to train and recertify users. Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records. Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. EEO UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.