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Patient Experience & Front Desk Coordinator
Job
DTX Sports Medicine
Dallas, TX (In Person)
$38,480 Salary, Full-Time
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Job Description
We're a high‑energy sports and wellness clinic in Dallas looking for a front desk rockstar who can handle fast pace, real people, and lots of moving parts. If you like busy days, talking to people, and keeping things organized so the whole place runs smoothly, this might be for you. What you'll do: Be the first and last impression for every patient Greet patients, check them in/out, keep the lobby flowing Answer a high volume of phone calls and messages Schedule and reschedule appointments without dropping balls Collect payments and handle basic billing questions Manage intake forms and make sure charts are complete Coordinate with doctors and rehab staff to keep the day on track Help with simple office tasks (printing, scanning, supplies, etc.) Protect clinic vibes: friendly, calm, professional, low drama What this job is really like: Fast‑paced: phones, people at the desk, questions from staff
- often all at once Emotionally charged at times: people in pain, late, stressed, etc. You're on your feet, on your toes, and "on" for most of the day Some days you'll go home tired but feeling like you actually helped people If you want a quiet job where you mostly sit and scroll, this is not it. What we're looking for: Warm, genuinely friendly personality Strong communicator
- on the phone and in person Organized and detail‑oriented (you notice mistakes and fix them) Comfortable with computers, email, and learning new software Can stay polite and steady when people are late, rude, or stressed Reliable and on time
- patients and doctors are counting on you Previous front desk, customer service, or medical office experience is a plus, but not required if you're the right person
Schedule:
Full‑time position Weekdays only (no late nights, very occasional weekend event if needed) Exact hours discussed in interview, but this is a consistent, in‑person role Compensation Competitive hourly pay (based on experience) Clinic perks (care discounts, etc.) Room to grow as you prove yourself How to apply (read this) To apply, please send: Your resume A 60-90 second video (phone video is fine) answering: Why you think you're a good fit for a busy sports clinic front desk A time you handled a frustrated customer or patient What you're looking for in your next job Email both to: [your email] with subject line: "Front Desk- [Your Name]".
Pay:
$17.00- $20.