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Patient Care Coordinator
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Hill Country Audiology Service
Kerrville, TX (In Person)
$37,440 Salary, Full-Time
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Job Description
About Us Hill Country Audiology Service has been the trusted hearing healthcare provider for the Texas Hill Country since 2000. We are a patient-first practice dedicated to excellence in hearing testing, hearing loss treatment, and individualized care for every patient who walks through our door. Our team is small, close-knit, and deeply committed to making a difference in our patients' lives every day. The Role We are looking for a warm, dependable, and organized Patient Care Coordinator to be the welcoming face of our practice. You'll be the first person our patients interact with
- and that matters. The right candidate takes pride in delivering exceptional service, stays calm under pressure, and genuinely enjoys helping people. This is a full-time, in-office position based in Kerrville, TX. What You'll Do
- Greet and assist patients at the front desk, creating a welcoming and comfortable experience
- Schedule and manage patient appointments with accuracy and efficiency
- Answer phone calls and handle inquiries with professionalism and warmth
- Maintain accurate patient records and manage confidential information in compliance with HIPAA
- Support the clinical team by ensuring smooth day-to-day front office operations
- Address patient needs and concerns promptly and with care What We're Looking For
- 3-5 years of receptionist, administrative, or customer-facing experience preferred (we will train the right person)
- Prior experience in a healthcare or medical office setting is a strong plus
- Excellent phone etiquette and interpersonal communication skills
- Strong organizational skills and ability to multitask in a busy environment
- Comfortable using computers and learning new software
- Professional, dependable, and patient-centered attitude
- Ability to maintain strict confidentiality (HIPAA compliance) What We Offer
- $16.00
- $20.00 per hour, based on qualifications, experience, and level of training required
- Health insurance
- 401(k) retirement plan
- Consistent, family-friendly schedule: Mon-Thu 8 AM-5 PM, Fri 8 AM-12:30 PM
- no nights, no weekends
- A supportive, stable team environment in a well-established local practice
- On-the-job training for all audiology-specific skills Work Schedule
Monday-Thursday:
8:00 AM- 5:00 PM (1-hour lunch break 12:30-1:30 PM)
Friday:
8:00 AM- 12:30 PM
- No evenings.
Pay:
$16.00- $20.