Behavioral Health Office Administrator

Behavioral Health Office Administrator McHur Care Lubbock, TX Job Details Full-time $18 - $24 an hour 7 hours ago Qualifications Visitor query response Health insurance authorizations In-person patient registration Record keeping Patient scheduling systems Office activity coordination Electronic health records (EHR) management Phone communication Intake Operations coordination Greeting customers Care documentation Assisting medical staff Mid-level Administrative experience Healthcare referral management Documentation tools Health information regulatory compliance Health record tracking Health insurance referral requirements Productivity software Handling patient inquiries Clinical confidentiality policies Managing patient records Care coordination Communication skills Patient scheduling via phone Office phone management Full Job Description Join Our Lubbock Downtown Behavioral Health Team We are excited to announce an opening for a Behavioral Health Office Administrator at our Lubbock Downtown office. This position is a great opportunity for someone who is organized, professional, compassionate, and ready to support a team providing important behavioral health services to the community. As the Behavioral Health Office Administrator, you will help manage the day-to-day administrative flow of the office while supporting patients, providers, and internal team members. This role is ideal for someone who enjoys helping others, keeping operations organized, and creating a welcoming experience for every patient who contacts or visits the office. What You'll Do In this role, you will: Welcome and assist patients, families, providers, and visitors in a professional and compassionate manner. Manage front office operations, including scheduling, phone calls, messages, and daily administrative workflows. Support patient intake, documentation, records management, and appointment coordination. Assist with insurance, referrals, authorizations, and other healthcare administrative processes. Maintain accurate and confidential patient information in accordance with privacy and compliance standards. Coordinate communication between clinical staff, patients, and internal departments. Help ensure the Lubbock Downtown office remains organized, efficient, and patient-focused. Support leadership with administrative needs, reporting, and special projects as assigned. What We're Looking For The ideal candidate is someone who is: Professional, dependable, and highly organized. Compassionate and comfortable working in a behavioral health setting. Skilled in customer service, communication, and problem-solving. Able to handle confidential information with care and discretion. Comfortable using office systems, electronic records, scheduling tools, and Microsoft Office or similar programs. Able to balance multiple priorities in a busy office environment. Experienced in healthcare administration, behavioral health, medical office support, or front desk operations preferred. Why Join Our Lubbock Downtown Office? This is an opportunity to be part of a growing behavioral health team in our Lubbock Downtown location. The right candidate will play an important role in supporting smooth office operations, helping patients feel welcome, and ensuring our clinical team has the administrative support needed to provide excellent care. Apply Internally Current employees interested in this opportunity are encouraged to apply through the internal career site. We look forward to considering team members who are ready to grow their career with us. About McHur Care At McHur Care, we are deeply committed to helping children and strengthening communities through mental and social wellness services—instilling hope and allowing Texas families to thrive.