Audiology Coordinator

Audiology Coordinator

AUSTIN ENT ASSOCIATES - 4.3

Round Rock, TX Job Details Full-time $17 - $20 an hour 3 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Computer operation HIPAA Medical scheduling High school diploma or GED Patient interaction Full Job Description Job Summary The Audiology Coordinator provides administrative, clinical support, inventory management, and patient service functions to ensure efficient operation of the audiology department and delivery of exceptional patient care. This role supports audiologists by maintaining testing and consultation rooms, managing hearing aid orders and repairs, coordinating insurance verification and billing activities, monitoring inventory and supplies, assisting patients with hearing aid services and troubleshooting, and ensuring compliance with clinical, safety, and regulatory standards. The Audiology Coordinator serves as a key point of contact for patients, manufacturers, and insurance providers while maintaining accurate documentation, equipment maintenance, and daily operational workflows. Duties Support patient care through hearing aid cleanings, troubleshooting, repairs, fittings, and accessory management. Process and track hearing aid orders, repairs, loss and damage claims, and manufacturer communications. Verify insurance benefits, assist with billing and payment processing, and maintain accurate records. Monitor and replenish clinical, hearing aid, and office supplies and maintain inventory levels. Maintain clinical equipment, schedule calibrations, and ensure testing rooms are clean, organized, and compliant. Prepare patient charts, appointment materials, and daily reports. Provide excellent customer service while maintaining HIPAA compliance and confidentiality. Assist with office administration, supply ordering, website updates, and social media activities.

Qualifications:

High school diploma or GED required Strong organizational, multitasking, and customer service skills Proficiency with computer scheduling, documentation, and data entry systems Ability to work effectively with patients, families, healthcare providers, and staff Knowledge of HIPAA, OSHA, and healthcare office procedures preferred Join us in delivering exceptional hearing health care! We are committed to fostering a vibrant work environment where your skills contribute directly to improving patients' quality of life.

Pay:

$17.00 - $20.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person