Patient coordinator and clinic manager

Patient coordinator and clinic manager Empowered Plastic Surgery Sugar Land, TX Job Details Full-time $70,000

• $140,000 a year 10 hours ago Benefits Health insurance 401(k) Paid time off Qualifications Customer communication Task prioritization Associate's degree Full Job Description Patient Care Coordinator / Clinic Manager Join Our Empowered Team at Empowered Plastic Surgery (EPS)!

Are you ready to make a lasting impact in the world of cosmetic surgery? Empowered Plastic Surgery is seeking a passionate and experienced Patient Care Coordinator & Office Manager to join our premier, state-of-the-art clinic located in Sugar Land, Texas. This unique role combines patient care with office management, allowing you to play a pivotal part in our growing practice.

Position Overview:

As the Patient Care Coordinator and Office Manager, you will be the heartbeat of our clinic, responsible for creating exceptional patient experiences while overseeing daily operations. You will work closely with our skilled medical team under Dr. Saiqa Khan MD FACS, ensuring that every patient feels valued and informed throughout their surgical journey.

Key Responsibilities:

• Patient Experience Management:

• Serve as the primary point of contact for patients, guiding them from initial inquiry to post-operative care.
• Qualify leads through in-depth consultations, scheduling in-office visits to discuss potential procedures.
• Convert consultations to surgeries by building trust and providing clear, detailed information.

• Operational Oversight:

• Manage daily clinic operations, including scheduling, patient flow, and administrative tasks.
• Collaborate with the medical staff to ensure excellent customer service and seamless patient care.
• Prepare and discuss quotes for all procedures, treatments, and surgeries, ensuring transparency and understanding.

• Marketing and Growth Initiatives:

• Develop and implement marketing materials, photo books, and social media updates to enhance patient engagement and clinic visibility.
• Create programs and initiatives that drive cosmetic patient revenue, overseeing implementation and efficacy.

• Financial Management:

• Track and manage patient financial arrangements, ensuring proper follow-through and adherence to payment plans.
• Prepare daily bank deposits and ensure accuracy in financial reporting.

• Team Collaboration and Development:

• Assist in evaluating office personnel and developing key performance indicators for each team position.
• Participate in recruitment processes, contribute to training, and foster a positive team environment.

What We're Looking For:

• Experience:

• Minimum of 2 years in sales, with a preference for experience in plastic surgery or dermatology.
• Proven track record in cosmetic or plastic surgery practice sales and/or management.

• Skills and Qualifications:

• Bilingual in English and Spanish preferred to cater to our diverse patient base.
• Excellent interpersonal and communication skills, with a friendly and engaging demeanor.
• Strong organizational skills, with the ability to prioritize workflow in a fast-paced environment.
• Proficient in MS Office and comfortable utilizing EMR systems for reporting and operational management.
• Associate degree required; bachelor's degree preferred. Why Join Us?

• Competitive Compensation:

• Base salary of $50,000 with unlimited bonus potential based on achieving and exceeding monthly goals.
• Monthly goals and commission are tiered, allowing for growth based on performance.

• Comprehensive Benefits:

• Enjoy 2 weeks of paid time off (PTO) for work-life balance.
• Opportunity to receive cosmetic services after 6 months of employment.
• Coverage of up to $400 for insurance costs for employees.

• Core Values:

• Be part of a team that lives by our core values: Soul-Aligned Service, Excellence, Unreasonable Hospitality, Integrity & Respect, Extreme Ownership, Attunement & Empathy, and High Agency.

We believe in fostering a supportive and empowering work environment. Join Us in Making a Difference! If you are a self-driven, organized, and compassionate individual ready to contribute to a transformative patient experience in cosmetic surgery, we want to hear from you! Apply today to take the first step in your rewarding career at Empowered Plastic Surgery, where we empower our patients to achieve their aesthetic goals and enhance their confidence.

Pay:

$70,000.00

• $140,000.

00 per year

Benefits:

401(k) Health insurance Paid time off Application Question(s): What appeals to you about this role and why would you be a desirable candidate?

Experience:

Patient coordinator: 2 years (Preferred)

Management :

1 year (Preferred)

Language:

Spanish (Preferred)

Work Location:

In person