Patient Success Coordinator

Our high-end aesthetic practice is seeking a motivated, organized, and friendly Patient Success Coordinator. We are looking for full-time hours. This vital role involves managing patient appointments, optimizing the schedule, and handling dental insurance claims. The ideal candidate will possess excellent communication skills, high attention to detail, and a commitment to delivering exceptional customer service. The ideal candidate will have experience in a dental/medical practice with patients. Responsibilities Manage and coordinate patient appointments, ensuring optimal scheduling for both patients and dentists. Verify patient and insurance information and obtain necessary authorizations before appointments. Confirm patients have filled out required patient consents prior to their appointments. Using a high attention to detail, check patient ledgers to collect outstanding payments for services Check unscheduled or broken appointments monthly to increase our appointments and patient base Assist with administrative tasks such as filing, data entry, and managing correspondence. Order office supplies as needed, adhering to a specific budget. Track aging insurance claims, calling insurance providers to receive answers Collaborate with management to schedule monthly staff meetings Order and pick up lunches for Lucasmile patients and doctors when needed Call & text patients to confirm upcoming appointments Obtain and organize the mail daily Clean the office when assigned Utilize Dentrix and Dental Intel software Skills Proficient in scheduling systems and administrative software applications. Strong understanding of dental verbiage and dental codes Experience using Dentrix software is required Excellent communication skills, both verbal and written. Excellent customer service. Ability to multitask in a fast-paced environment while maintaining attention to detail. Strong organizational skills to manage multiple schedules efficiently. We do require all applicants to complete a culture index survey to get to know you better. Please copy and paste this link into your search engine!

https:

//go.cultureindex.com/s/3be

DIiIsxe Hours:

8:00 am-5:00 pm Monday -

Friday Benefits:

Family dental policy: Employee + same household family receive discounts toward dental services Medical benefit stipend: $150/month towards medical insurance 401(k) with a 4% match 2 Weeks of PTO after 1 year of employment Paid holidays Company-paid lunches Breakroom snacks & drinks We can't wait to review your application!

Check out our practice here:

www.lucaaesthetic.com

Job Types:

Full-time, Part-time Pay:

$23.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off

Experience:

Dentrix:

1 year (Required) Ability to

Commute:

Bountiful, UT 84010 (Required) Ability to

Relocate:

Bountiful, UT 84010: Relocate before starting work (Required)

Work Location:

In person