Patient Care Coordinator/Front Desk Receptionist

This Isn't Just a Front Desk Job; It's a Critical Role in Patient Care, Practice Flow, and Helping People Feel Seen and Supported. Whether a patient is calling for the first time or checking in for their tenth visit, you're the voice who makes them feel welcomed, remembered, and supported. At Lodestar Physical Therapy , that voice could be yours. We're looking for a Front Desk Receptionist who brings warmth, focus, and compassion to every interaction. Someone who doesn't just schedule appointments, but creates calm in the middle of confusion. Someone who doesn't just answer phones, but becomes the reason patients stay the course. This role isn't about punching the clock. It's about being the heart of a growing clinic that believes in teamwork, growth, and a workplace that feels more like family than corporate. Why This Role Matters You'll be the first impression and the lasting one . From that first nervous call to the final check-out, you'll guide patients through every step of their care experience. You'll be the voice that explains what's next. The presence that keeps the day organized. The reason schedules stay full and the clinic runs smoothly . We are growing in Murray, and this role is essential to that growth. If you love bringing order to busy days , helping people feel supported, and keeping systems flowing efficiently, you belong here. What You'll DoNew Patient Conversions & Scheduling Convert inquiries and referrals into scheduled evaluations Respond quickly and professionally to phone and email leads Keep therapist schedules full and optimized Follow up to reduce cancellations and improve attendance Insurance & Financial Coordination Verify insurance benefits and obtain authorizations Communicate coverage details clearly and confidently Collect copays and payments with professionalism Case Management & Data Accuracy Maintain accurate patient records in the EMR Keep electronic charts organized and up to date Support documentation and communication needs as required Front Office Operations Welcome and check in patients with confidence and warmth Manage calendar flow and communicate schedule updates to therapists Support light marketing and social media efforts Use Excel, Google Workspace, and EMR systems efficiently You're a

Great Fit If You:

Have 1-2 years of healthcare front desk experience Communicate with clarity, confidence, and kindness Understand insurance verification and scheduling workflows Are comfortable with EMR systems, Excel, and Google Workspace Can multitask without losing attention to detail Enjoy helping a team grow and keeping systems running smoothly Want long-term growth potential as the company expands Experience with PT Everywhere is preferred but not required. What's In It for

You Pay:

$17

• 22 per hour, based on experience

Schedule:

Monday, Tuesday, Thursday 8 AM

• 5 PM Wednesday 2 PM
• 6 PM Friday 8 AM
• 12 PM No weekends

Perks & Benefits:

Competitive salary Health Stipend Paid Time Off Employee discounts Free uniforms Gym membership Opportunity for advancement as the clinic grows Why Join Lodestar Physical Therapy? We are not corporate. We are personal. At Lodestar Physical Therapy in Murray, UT, we pride ourselves on a fun, supportive workplace where we treat each other like family. We are growing, and we are looking for someone who wants to grow with us. This is more than a receptionist position. It is a pathway into greater responsibility and leadership as the practice expands. If you want to be part of a team where your effort is noticed , your organization matters, and your contribution directly impacts clinic success, this is your place. We're interviewing now and moving quickly. If you want a role where your work keeps the clinic thriving and patients feel the difference : Apply today and let's talk.

Job Type:

Full-time Pay:

$17.00

• $22.

00 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Application Question(s): How many years of front desk or patient care experience do you have in a healthcare setting? Are you familiar with working with EMR and billing systems? Do you have experience handling Insurance Authorizations, collecting co-pays etc.? Do you have experience converting leads into scheduled evaluations? Please describe. Are you comfortable using proven sales language to support plan-of-care conversions, or open to learning?

Work Location:

In person