Patient Care Coordinator

Patient Care Coordinator Alexandria Old Town Dental Alexandria, VA Job Details Full-time $18 - $30 an hour 4 hours ago Benefits Free parking Continuing education credits Health insurance Paid time off Employee discount Flexible schedule Qualifications Teamwork HIPAA compliance Medical scheduling Administrative experience High school diploma or GED Medical administrative support Dentrix Dental treatment planning Phone etiquette Full Job Description Alexandria Old Town Dental is a fast-paced, patient-focused dental practice seeking a full-time Patient Care Coordinator to join our growing team. We are looking for someone who is professional, organized, outgoing, and passionate about creating an exceptional patient experience from check-in to check-out. This role is ideal for someone who thrives in a collaborative environment, enjoys connecting with patients, and can confidently manage scheduling, insurance, and front office responsibilities while maintaining a warm and welcoming atmosphere. Schedule Flexible scheduling available Our office is open 7 days a week Seeking candidates available to work a rotating schedule including weekdays, evenings, and weekends Ideal candidates are dependable and flexible with scheduling needs What You'll Do Welcome and check patients in and out with professionalism and positivity Manage patient scheduling and appointment coordination Verify insurance benefits and assist with billing questions Collect patient payments and review financial information Maintain accurate patient records and documentation Support recall and reactivation efforts to help patients stay on track with treatment Communicate effectively with patients, providers, and team members Assist with daily front office operations and administrative tasks Qualifications Minimum 1 year of customer service experience required Dental office experience preferred Experience with Dentrix practice management software preferred Knowledge of dental terminology and procedures is a plus Strong communication and customer service skills Organized, dependable, and detail-oriented Ability to multitask in a busy office environment Team player with a positive attitude and professional appearance Must be available to work evenings and weekends Why Join Our Team? Supportive and team-oriented work environment Established and respected practice in Old Town Alexandria Opportunity for growth and continued learning Patient-centered culture focused on high-quality care and hospitality Free parking Competitive pay based on experience At Alexandria Old Town Dental, our patients are at the center of everything we do. We are looking for someone who values integrity, reliability, teamwork, and compassionate patient care as much as we do. If you are looking for a long-term opportunity in a welcoming and professional office, we would love to hear from you.

Pay:

$18.00 - $30.00 per hour

Benefits:

Continuing education credits Employee discount Flexible schedule Health insurance Paid time off

Work Location:

In person