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Patient Coordinator
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Dermacare Hampton Roads
Chesapeake, VA (In Person)
$37,440 Salary, Full-Time
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Job Description
Patient Coordinator DermacareHR | Chesapeake, VA About DermacareHR DermacareHR is a premier medical spa and skincare practice located in the Greenbrier area of Chesapeake, Virginia. For 20 years, we have been dedicated to delivering exceptional patient care through personalized treatment plans, advanced technology, and concierge-level service. Our providers specialize in a wide range of aesthetic and wellness treatments including laser procedures, RF microneedling, injectables, body contouring, medical weight loss, and customized skincare solutions. At DermacareHR, we pride ourselves on creating an elevated patient experience while fostering a professional, supportive, and team-oriented work environment. Position Overview DermacareHR is seeking a full-time Patient Coordinator to join our growing team. This is an on-site position that plays a vital role in ensuring every patient receives outstanding service from their very first interaction with our practice. The ideal candidate is highly organized, personable, detail-oriented, and thrives in a fast-paced environment. This role requires strong multitasking abilities, professionalism, and a genuine interest in the aesthetic industry. We offer a competitive hourly wage along with a team-based bonus structure. Schedule Requirements Rotating weekdays with shifts up to 6:30 PM Tuesdays up to 8:30 PM One Saturday per month (7:30 AM - 12:30 PM) Responsibilities Responsibilities include, but are not limited to: Providing exceptional concierge-style customer service Scheduling and managing patient appointments Organizing patient charts and appointment preparation Answering and converting phone calls, emails, and inquiries into consultations Communicating effectively with both providers and patients Assisting in maintaining the flow and organization of a busy administrative office Learning the fundamentals of aesthetic treatments and skincare services to confidently support patient needs Qualifications Excellent communication and interpersonal skills Professional phone etiquette Strong organizational skills and attention to detail Ability to multitask and prioritize in a fast-paced environment Positive attitude and team-oriented mindset Interest in the aesthetic industry required Experience in the aesthetic or medical field preferred, but not required Experience with scheduling and front desk/reception duties preferred High school diploma or equivalent required How to Apply Please submit your resume along with a brief summary explaining your interest in the position and why you feel you would be a great fit for the DermacareHR team.