Director of Palliative Care Non-Clinical

We are seeking an experienced and compassionate Director of Palliative Care Non-Clinical to join our team. This role reports directly to the VP of Palliative Care and is responsible for the overall clinical and financial operations of the Palliative Care Program. The Director ensures high standards of patient care, compliance with regulatory requirements, and operational and financial success while leading a team of dedicated professionals. Key Responsibilities Oversee all clinical and financial operations of the Palliative Care Program. Establish, implement, and evaluate goals and objectives that support quality patient care and sound financial performance. Meet and exceed growth and development targets at the branch level. Manage program expenditures in a fiscally responsible manner within budget guidelines. Recruit, employ, and oversee qualified palliative care staff, ensuring effective delegation, supervision, and evaluation. Ensure compliance with state and federal regulations, Medicare guidelines, and company policies. Foster collaboration with Nurse Practitioners, Medical Directors, and interdisciplinary teams to deliver seamless patient-centered care. Represent and promote palliative care services in the community to drive growth, engagement, and awareness. Coordinate quality assurance and performance improvement initiatives with data collection and reporting.

Education/Experience:

Bachelor's Degree in Business Administration or related field; or equivalent experience and knowledge in Health Care Operations required. Master's degree in business or related field preferred. Minimum of 2 years health care administration/operations management required Certified in Hospice and Palliative Care - preferred Prior experience with budgetary responsibilities including budget development and monitoring required. Understanding of Medicare/Medicaid, Commercial insurance billing and reimbursement. Licenses, Certifications and/or

Registration:

Equipment/Tools/Work-Aids:

Fluent competence in computer and smart phone navigation. Working knowledge of, Microsoft Outlook, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint. Must have and maintain reliable transportation to be used for work. Must have and maintain current automobile insurance and valid driver's license.

Specialized Knowledge and Skills:

Excellent leadership, interpersonal, written and verbal communication skills. Excellent organizational, problem solving, decision-making, assertiveness, presentation and communication skills required. Compliance with accepted professional standards and practices. Some Travel may be required as requested

Personal Traits, Qualities and Aptitudes:

Demonstrates executive presence and the ability to influence and build credibility quickly across diverse teams and leadership levels Highly self-directed with strong ownership, accountability, and disciplined follow-through Comfortable operating in ambiguity, adapting approach based on market dynamics and evolving business needs Strong emotional intelligence with the ability to coach, challenge, and motivate others effectively in field settings Results-driven with the ability to balance strategic thinking and hands-on execution in a fast-paced, performance-oriented environment

Working Conditions:

Fast-paced remote office environment Some stress may occur, particularly in high-pressure decision-making situations.