Director Med Surg

This position is incentive eligible. Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Director Med Surg today with Parham Doctors' Hospital.

• Job Summary and Qualifications
• The Director ensures high quality, patient-centered care through oversight of the overall function and staffing of the unit(s)/department(s) in addition to forecasting, planning, and budget monitoring. The Director fosters a culture of accountability and collaboration and supports the development and implementation of strategies, policies, and procedures in support of facility objectives.​​​

• Quality:

• Cultivates a superior clinical identity by identifying and implementing evidence-based practices to advance patient safety and quality outcomes. Ensures adherence to standards of care.
• Manages variation in clinical practice to improve efficiency, effectiveness, and cost. Ensures a culture of accountability and transparency in the provision of care.
• ​Stays abreast of internal/external benchmarks, accreditations, and designations and actively pursues efforts to achieve.
• Stays abreast of legal and regulatory standards and ensures compliance. Develops and implements policies, procedures, and practices in compliance with all legal/regulatory standards.
• Ensures equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
• ​Ensures efficient patient throughput and delivery of high quality, patient-centered care through volume forecasting, patient flow coordination, and admission/discharge planning.
• ​Develops care coordination policies and procedures to promote improved quality, safety, and efficiency in care. Fosters interdisciplinary communication and collaboration within and across departments and ensures staff with appropriate clinical competencies are assigned to meet patient care needs.
• ​Directs nursing practice and unit operations. Develops policies, procedures, and nursing standards to ensure patient and family needs are assessed, met, and evaluated.

• Service:

• Provides leadership in attaining and sustaining an unparalleled patient experience. Instills accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader.
• ​Leverages various feedback mechanisms to benchmark performance and identify opportunities to improve customer/patient satisfaction. Develops and implements strategies to elevate the patient experience.
• ​Provides leadership to execute a strategic roadmap designed to enhance patient experience and achieve optimal outcomes.
• Collaborates with subject matter experts and patient experience leaders to ensure compliance with evidence-based practices that enhance patient experience and customer service.

• People:

• Fosters a culture that inspires commitment to the vision/mission/values of the organization. Ensures employees are recognized, valued, and supported. Develops and implements strategies to elevate employee engagement.
• Identifies development opportunities or training needs of individual employees and teams. Provides coaching, feedback, and training to improve performance.
• Builds a competitively superior organization through attracting, developing, engaging, and retaining talent. Ensures people with the right skills and motivations are in the right role, at the right time, to meet business needs.

• Growth:

• ​Collaborates with administrative team and physicians to enhance existing services or develop new service offerings.
• ​Identifies opportunities for expansion or development of new services and product lines to promote growth. Identifies stakeholder engagement strategies, technology advances, and other opportunities to drive differentiation and increase volume.

• Finance:

• ​Participates in the annual budget process, including input into department revenue and expense forecasts, staffing, and supply and equipment needs. Monitors department budget performance; identifies trends and evaluates variances in relation to established budget. Develops and implements actions to address performance gaps.
• ​Ensures effective labor management, including position control, scheduling excellence, productivity management, and premium pay utilization. Maintains staffing to ensure appropriate patient care.
• ​Manages operating expenses, including the utilization of supplies and equipment. Identifies cost reduction opportunities and implements actions to achieve savings.

• Education & Experience:

• Bachelor's Degree or approved education plan
• Required
• Bachelor's Degree in Nursing
• Preferred
• Master's Degree
• Preferred
• 1+ years applicable experience
• Required
• 3+ years applicable experience
• Preferred
• Currently licensed as a registered professional nurse in the state of practice and/or has an active compact license, in accordance with law and regulation
• Required
• Benefits
• Parham Doctors' Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: +
• Comprehensive benefits
• for medical, prescription drug, dental, vision, behavioral health and telemedicine services +
• Wellbeing support,
• including free counseling and referral services +
• Time away from work
• programs for paid time off, paid family leave, long
• and short-term disability coverage and leaves of absence +
• Savings and retirement resources
• , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling +
• Education support
• through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing +
• Additional benefits
• for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
• _

Note:

Eligibility for benefits may vary by location._

• Established in 1974, Henrico Doctors' Hospital is a 340-bed community hospital offering cardiology, gastroenterology, neurology, oncology, physical therapy, women's services and a 24/7 emergency department. Operated by HCA Healthcare, Henrico Doctors' Hospitals consists of three community campuses
• Henrico, Parham, and Retreat Doctors' Hospitals along with a free-standing emergency center, Hanover Emergency Center.

Envisioned, founded and supported by a group of independent physicians looking to provide high-quality care in an accessible community setting, Henrico Doctors' proudly remains committed to providing patients with the best care possible. "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.

• Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Director Med Surg opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews.
• Unlock the possibilities and apply today!
• We are an equal opportunity employer.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.