Patient Care Coordinator / Front Desk

Patient Care Coordinator - Outpatient Physical Therapy (Full-Time) Sterling, VA | In-Clinic Role Be the First Impression of a High-Performing Clinic At Loudoun Sports Therapy Center (LSTC), we're focused on helping people move better, recover fully, and get back to what matters to them. Behind that mission is a front office team that keeps everything running smoothly. We're growing and looking for a Patient Care Coordinator who can bring organization, professionalism, and a strong people-first approach to our clinic.

Our standard:

We Listen. We Care. We Get Results. About the Role The Patient Care Coordinator is a central part of the patient experience from the moment someone walks in or calls, to their final visit. This is a full-time, in-person position where you'll work closely with both patients and the clinical team to keep the day running efficiently and positively. What You'll Do Welcome patients and manage check-in/check-out with a friendly, professional approach Coordinate scheduling to support a smooth and productive daily flow Handle incoming calls and emails with clarity and confidence Assist with reminders, follow-ups, and general patient communication Help new patients through intake and onboarding processes Verify insurance benefits and explain coverage in a clear, approachable way Support authorizations and other front office administrative tasks What You'll Receive Competitive salary Paid time off Health & vision insurance (with employer contribution) Structured onboarding with hands-on training Opportunities to grow within the organization A team-oriented, supportive work environment Who This Role Fits Best Someone who enjoys being the first point of contact for others Highly organized and able to manage multiple priorities at once Strong communicator across in-person, phone, and written interactions Reliable, detail-focused, and proactive Comfortable working in a fast-paced, team-driven setting Why LSTC At LSTC, the front office is a key part of delivering a great patient experience and supporting strong outcomes. You'll be part of a team where your role matters, your work is noticed, and your growth is supported. If you're looking for a position where you can build skills, contribute to a strong team, and grow over time, we'd love to connect. Apply today to learn more.

Pay:

$42,000.00 - $47,000.00 per year

Benefits:

Health insurance On-the-job training Opportunities for advancement Paid orientation Paid time off Vision insurance

Work Location:

In person