Patient Liaison/Billing Coordinator

Patient Liaison/Billing Coordinator All Kids Dental - 4.7 Suffolk, VA Job Details Full-time $15 - $21 an hour 4 days ago Benefits Dental insurance 401(k) Paid time off 401(k) matching Qualifications CPR Certification Insurance verification Dental receptionist Dental insurance Medical scheduling Administrative experience Medical administrative support Organizational skills Patient interaction

Full Job Description Job Title:

Patient Liaison/Billing Coordinator Job Summary:

Our busy pediatric dental office is seeking a dedicated Patient Liaison/Billing Coordinator to join our team. In this role, you will be the first point of contact for our families, ensuring a smooth and positive experience from the first phone call to the final checkout. You will play a critical role in managing the administrative lifecycle of patient care, specifically focusing on the intersection of patient relations and insurance accuracy.

Key Duties:

Communication:

Answering patient phone calls with a warm and professional demeanor, scheduling appointments, and addressing family inquiries.

Insurance Verification:

Performing comprehensive verification of insurance benefits for new and existing patients prior to their appointments.

Plan Management:

Accurately attaching insurance plans to patient accounts and updating coverage details to ensure precise billing.

Data Integrity:

Ensuring all digital paperwork, medical histories, and patient updates are completed thoroughly and entered correctly into our system.

Financial Coordination:

Calculating patient portions, explaining benefits to parents, and collecting outstanding balances and co-pays at the time of service, and accurately posting all payments to patient ledgers.

The Ideal Candidate:

Possesses a warm, positive, and outgoing attitude.

Insurance Savvy:

Understands dental insurance terminology (deductibles, maximums, and co-insurance) and feels comfortable navigating insurance portals. Demonstrates strong organizational skills with high attention to detail. Has excellent communication and interpersonal abilities. Is able to multitask and work efficiently in a fast-paced environment.

Experience & Qualifications:

Previous experience in a dental office setting is preferred. Experience with billing and insurance verification and eligibility systems is highly valued. Proficiency in Open Dental and NexHealth is not required, but considered a major plus!

Benefits:

Competitive salary based on experience. A supportive, collaborative team environment.

Our Mission:

We are a privately-owned office dedicated to serving the community by providing high-quality, personalized care. If you are a motivated individual with a passion for patient coordination and a knack for the details of dental insurance, we encourage you to apply today!

Job Type:

Full-time Pay:

$15.00 - $21.00 per hour

Benefits:

401(k) 401(k) matching Paid time off

Experience:

Dental receptionist: 1 year (Required) Insurance verification: 1 year (Required)

License/Certification:

CPR Certification (Preferred) Ability to

Commute:

Suffolk, VA 23434 (Required)

Work Location:

In person