Patient Experience & Office Coordinator

Patient Experience & Office Coordinator Elevate patient experiences with compassion and energy in a collaborative, wellness-focused environment! Mahoney Chiropractic Group is seeking an addition to our front desk team. The ideal candidate is warm , professional , and eager to join a friendly, collaborative environment. As an energetic and motivated chiropractic wellness clinic in Colchester , we are dedicated to creating a culture of healing and hospitality where human connection is at the heart of everything we do. Spend your workday greeting our amazing patients and helping foster a positive and peaceful atmosphere, all while enjoying panoramic office views of lake Champlain and the Adirondacks. The right fit for this role is a true people person with great energy who aims to make every patient's day better through genuine connection. We are a tight-knit team looking for someone who shares our passion for whole-body wellness and possesses the ability to maintain a calm, welcoming presence . This is an opportunity to bring your motivated spirit to a role that supports a community dedicated to long-term health and wellness. We believe that healing starts the moment someone walks through our door, and you are the first person to make them feel at home. Many of our patients have dealt with years of pain before finding us; they aren't just looking for an appointment, they are looking for a friendly guide and a supportive community to help them get back to the life they love . Mahoney Chiropractic Group is waiting for you to come shine as our Patient Experience & Office Coordinator.

The Role:

Meeting and Greeting:

Being the warm, welcoming face of the office. Managing the

Flow:

Managing the daily flow of the office by handling the schedule in real-time, taking payments and ensuring patients move efficiently and comfortably through their visits.

Communication:

Handling emails, texts, phone calls and maintaining organized patient records with total confidentiality.

Creative Input:

Getting involved in marketing projects and helping manage our clinic's social media.

Office Support:

General reception duties and maintaining a beautiful office presentation.

Clinical Support:

Assisting our doctors in preparing the therapy room setting up patients on our advanced spinal decompression equipment for their treatment.

Growth:

On-going training is provided, including opportunities to attend fully-paid seminars locally and out of state.

Preferred Requirements:

Excellent Communication:

A great telephone manner and natural interpersonal skills.

Tech Savvy:

Strong computer skills (social media/Canva experience is a plus)

Proactive Nature:

You are organized, reliable, and consistent.

Growth Mindset:

A desire to be challenged and learn new skills.

Health Conscious:

You value wellness and a healthy lifestyle.

Team Player:

You can work with different personalities

Experience:

Previous healthcare support is a plus, but not required! Our most successful team members often come from entirely different backgrounds.

Hours & Location:

Address:

356 Mountain View Dr, Suite 200, Colchester, VT 05446

Position Hours:

Mon-Wed:

8:00 AM•5:30 PM |

Thursday:

8:00 AM•11:30 AM |

Friday:

8AM•1:00 PM (34-36 hours/week)

Compensation Range:

$19•23 per hour (based on experience)

Employee Benefits:

Employee Clinic Discount Paid Time Off Paid Holidays Profit-sharing Eligibility How to

Apply:

Email your resume to team@mahoneychiropracticgroup.com with a cover letter. For the email subject line write: "Last Name_ Applicant_PatientExperienceOfficeCoordinator" Include your compensation requirements in your letter. One thing you should know about us: We are all about being the friend our patients need during hard times. We are committed to providing a safe, results-focused space for our community to heal. We will move mountains to help our patients reach their goals—and we want someone who is ready to move them with us.

Pay:

$19.00•$23.00 per hour

Benefits:

Employee discount Paid time off

Work Location:

In person