Patient Coordinator

Company Description Revitalize Metabolic Health, PLLC is a direct care clinic dedicated to improving metabolic health through proactive care and personalized lifestyle modifications. By eliminating third-party payors like insurance and government entities, we focus on fostering a pure patient-physician relationship. This allows us to deliver tailored healthcare services with a greater focus on the needs of our patients. Our mission is to help individuals reverse chronic conditions, achieve their health goals, and regain confidence in their bodies. Based in Gig Harbor, WA we provide care that prioritizes time, trust, and transformative results.

Overview:

As a Patient Coordinator at Revitalize Metabolic Health, you will play a crucial role in providing personalized and patient-centered healthcare. We are looking for someone who is dedicated and detail-oriented to contribute to the unique and proactive approach of our Direct Primary Care (DPC) model.

Responsibilities Patient Engagement:

Foster strong patient relationships through personalized and compassionate interactions. Educate patients on the principles and benefits of DPC. Explain processes and assist patients with enrollment in the DPC membership model. Clearly communicate the benefits, costs, and payment options associated with membership fees. Greet and assist patients in a friendly and professional manner. Provide patient education and support.

Administrative Tasks:

Schedule and manage appointments, ensuring timely patient flow and unhurried appointments for quality patient care. Ensure patient documents are completed at initial visit. Maintain accurate and up-to-date patient records. Manage phone calls and inquiries, providing information as needed. Coordinate referrals for procedures, imaging studies, and consults. Obtain prior authorizations as needed. Manage incoming and outgoing fax communications. Other duties as assigned.

Health and Wellness Promotion:

Support health promotion initiatives, including preventive care and wellness programs. Live out our mission in terms of health, wellness, and personal well-being, demonstrating the principles that the clinic advocates. Collaborate with the healthcare team to implement personalized care plans for our patients.

Patient-Centered Approach:

Assist patients in navigating the healthcare system, advocating on their behalf. Coordinate referrals to specialists and follow-up on treatment plans. Demonstrate a patient-centered mindset, prioritizing the well-being and satisfaction of patients. Foster a welcoming and inclusive environment for all individuals seeking care. Understand and respect individual differences in healthcare beliefs and practices.

Technology Integration:

Utilize electronic health record (EHR) and other systems efficiently for seamless documentation. Maintain professionalism in digital communication with patients. Learn new systems as needed.

Office Organization:

Maintain cleanliness and organization of medical examination rooms and common areas, including basic housekeeping and custodial duties. Manage inventory of supplies and medications.

Marketing and Community Events:

Participate in marketing and community events. Assist in exploring new opportunities for business growth, patient acquisition, and networking. Maintain a professional demeanor while representing Revitalize Metabolic Health in the community and at events.

Communication and Problem Solving:

Communicate clearly and effectively with patients, physicians, and other staff. Display active listening skills and respond empathetically to patient concerns. Relay messages accurately and promptly. Contribute positively to team dynamics and support a collaborative work environment. Exhibit strong problem-solving skills when addressing patient concerns, billing inquiries, or unexpected challenges. Collaborate with the team to find effective solutions.

Professionalism:

o Present oneself in a professional and neat appearance, adhering to clinic dress code policies. o Maintain a clean and organized workspace, contributing to a positive clinic atmosphere. o Handle challenging situations with professionalism and composure. o Demonstrate flexibility and adaptability in handling diverse tasks and responsibilities. o Adjust to changes in clinic procedures, technology, or patient flow with a positive attitude. o Project confidence in executing medical procedures and administrative tasks.

Overview:

As a Patient Coordinator at Revitalize Metabolic Health, you will play a crucial role in providing personalized and patient-centered healthcare. We are looking for someone who is dedicated and detail-oriented to contribute to the unique and proactive approach of our Direct Primary Care (DPC) model.

Responsibilities Patient Engagement:

Foster strong patient relationships through personalized and compassionate interactions. Educate patients on the principles and benefits of DPC. Explain processes and assist patients with enrollment in the DPC membership model. Clearly communicate the benefits, costs, and payment options associated with membership fees. Greet and assist patients in a friendly and professional manner. Provide patient education and support.

Administrative Tasks:

Schedule and manage appointments, ensuring timely patient flow and unhurried appointments for quality patient care. Ensure patient documents are completed at initial visit. Maintain accurate and up-to-date patient records. Manage phone calls and inquiries, providing information as needed. Coordinate referrals for procedures, imaging studies, and consults. Obtain prior authorizations as needed. Manage incoming and outgoing fax communications. Other duties as assigned.

Health and Wellness Promotion:

Support health promotion initiatives, including preventive care and wellness programs. Live out our mission in terms of health, wellness, and personal well-being, demonstrating the principles that the clinic advocates. Collaborate with the healthcare team to implement personalized care plans for our patients.

Patient-Centered Approach:

Assist patients in navigating the healthcare system, advocating on their behalf. Coordinate referrals to specialists and follow-up on treatment plans. Demonstrate a patient-centered mindset, prioritizing the well-being and satisfaction of patients. Foster a welcoming and inclusive environment for all individuals seeking care. Understand and respect individual differences in healthcare beliefs and practices.

Technology Integration:

Utilize electronic health record (EHR) and other systems efficiently for seamless documentation. Maintain professionalism in digital communication with patients. Learn new systems as needed.

Office Organization:

Maintain cleanliness and organization of medical examination rooms and common areas, including basic housekeeping and custodial duties. Manage inventory of supplies and medications.

Marketing and Community Events:

Participate in marketing and community events. Assist in exploring new opportunities for business growth, patient acquisition, and networking. Maintain a professional demeanor while representing Revitalize Metabolic Health in the community and at events.

Communication and Problem Solving:

Communicate clearly and effectively with patients, physicians, and other staff. Display active listening skills and respond empathetically to patient concerns. Relay messages accurately and promptly. Contribute positively to team dynamics and support a collaborative work environment. Exhibit strong problem-solving skills when addressing patient concerns, billing inquiries, or unexpected challenges. Collaborate with the team to find effective solutions.

Professionalism:

o Present oneself in a professional and neat appearance, adhering to clinic dress code policies. o Maintain a clean and organized workspace, contributing to a positive clinic atmosphere. o Handle challenging situations with professionalism and composure. o Demonstrate flexibility and adaptability in handling diverse tasks and responsibilities. o Adjust to changes in clinic procedures, technology, or patient flow with a positive attitude. o Project confidence in executing medical procedures and administrative tasks.

Flexibility and Readiness:

Demonstrate flexibility in work hours and duties to accommodate the needs of the clinic and its patients. Be open to occasional overtime or adjusted schedules during peak times or special events. Be prepared to respond promptly in urgent situations, such as medical emergencies or unexpected patient needs. Respond promptly to emails, phone calls, and other forms of communication from colleagues, patients, or supervisors. Maintain open lines of communication to facilitate efficient coordination within the clinic. Willingly participate in on-call duties as required by the clinic's operational needs. Offer support to the team during busy periods, actively contributing to maintaining a smooth workflow. Anticipate potential scheduling challenges and plan availability accordingly. Communicate any planned unavailability well in advance to facilitate proper scheduling adjustments.

Qualifications and Experience:

o Knowledge of DPC principles and philosophy o Previous experience in a DPC practice, medical office setting, or similar model o Strong organizational skills o Ability to multitask and prioritize tasks effectively o Excellent communication and interpersonal skills o Proficiency in Microsoft Office Suite with the ability to learn new computer programs and software quickly and efficiently

Attributes:

o Passion for patient-centered and proactive healthcare o Strong interpersonal skills with a focus on building trust in relationships o Ability to adapt to a dynamic and patient-focused work environment. o Commitment to upholding the principles of DPC. o Compassionate and empathetic approach to patient care. o Ability to maintain confidentiality and professionalism. o Detail-oriented and capable of maintaining accuracy in documentation. o Team player with a positive attitude.

Working Conditions:

Fast-paced medical office environment. Regular interaction with patients and healthcare professionals. Potential exposure to infectious diseases; adherence to safety protocols is essential. Collaborative and patient-centric clinic environment. Emphasis on quality patient interactions. Integration of technology for efficient and effective healthcare delivery. Ability to sit and stand for extended periods of time. Ability to lift up to 50 pounds.

Flexibility and Readiness:

Demonstrate flexibility in work hours and duties to accommodate the needs of the clinic and its patients. Be open to occasional overtime or adjusted schedules during peak times or special events. Be prepared to respond promptly in urgent situations, such as medical emergencies or unexpected patient needs. Respond promptly to emails, phone calls, and other forms of communication from colleagues, patients, or supervisors. Maintain open lines of communication to facilitate efficient coordination within the clinic. Willingly participate in on-call duties as required by the clinic's operational needs. Offer support to the team during busy periods, actively contributing to maintaining a smooth workflow. Anticipate potential scheduling challenges and plan availability accordingly. Communicate any planned unavailability well in advance to facilitate proper scheduling adjustments.

Qualifications and Experience:

o Knowledge of DPC principles and philosophy o Previous experience in a DPC practice, medical office setting, or similar model o Strong organizational skills o Ability to multitask and prioritize tasks effectively o Excellent communication and interpersonal skills o Proficiency in Microsoft Office Suite with the ability to learn new computer programs and software quickly and efficiently

Attributes:

o Passion for patient-centered and proactive healthcare o Strong interpersonal skills with a focus on building trust in relationships o Ability to adapt to a dynamic and patient-focused work environment. o Commitment to upholding the principles of DPC. o Compassionate and empathetic approach to patient care. o Ability to maintain confidentiality and professionalism. o Detail-oriented and capable of maintaining accuracy in documentation. o Team player with a positive attitude.

Working Conditions:

Fast-paced medical office environment. Regular interaction with patients and healthcare professionals. Potential exposure to infectious diseases; adherence to safety protocols is essential. Collaborative and patient-centric clinic environment. Emphasis on quality patient interactions. Integration of technology for efficient and effective healthcare delivery. Ability to sit and stand for extended periods of time. Ability to lift up to 50 pounds.

Pay:

$24.74

• $29.

79 per hour

Benefits:

401(k) matching Paid time off Tuition reimbursement

Work Location:

In person Patient Coordinator Gig Harbor, WA 98332 $24.74

• $29.79 an hour
• Full-time $24.74
• $29.79 an hour
• Full-time Company Description Revitalize Metabolic Health, PLLC is a direct care clinic dedicated to improving metabolic health through proactive care and personalized lifestyle modifications.

By eliminating third-party payors like insurance and government entities, we focus on fostering a pure patient-physician relationship. This allows us to deliver tailored healthcare services with a greater focus on the needs of our patients. Our mission is to help individuals reverse chronic conditions, achieve their health goals, and regain confidence in their bodies. Based in Gig Harbor, WA we provide care that prioritizes time, trust, and transformative results.

Overview:

As a Patient Coordinator at Revitalize Metabolic Health, you will play a crucial role in providing personalized and patient-centered healthcare. We are looking for someone who is dedicated and detail-oriented to contribute to the unique and proactive approach of our Direct Primary Care (DPC) model.

Responsibilities Patient Engagement:

Foster strong patient relationships through personalized and compassionate interactions. Educate patients on the principles and benefits of DPC. Explain processes and assist patients with enrollment in the DPC membership model. Clearly communicate the benefits, costs, and payment options associated with membership fees. Greet and assist patients in a friendly and professional manner. Provide patient education and support.

Administrative Tasks:

Schedule and manage appointments, ensuring timely patient flow and unhurried appointments for quality patient care. Ensure patient documents are completed at initial visit. Maintain accurate and up-to-date patient records. Manage phone calls and inquiries, providing information as needed. Coordinate referrals for procedures, imaging studies, and consults. Obtain prior authorizations as needed. Manage incoming and outgoing fax communications. Other duties as assigned.

Health and Wellness Promotion:

Support health promotion initiatives, including preventive care and wellness programs. Live out our mission in terms of health, wellness, and personal well-being, demonstrating the principles that the clinic advocates. Collaborate with the healthcare team to implement personalized care plans for our patients.

Patient-Centered Approach:

Assist patients in navigating the healthcare system, advocating on their behalf. Coordinate referrals to specialists and follow-up on treatment plans. Demonstrate a patient-centered mindset, prioritizing the well-being and satisfaction of patients. Foster a welcoming and inclusive environment for all individuals seeking care. Understand and respect individual differences in healthcare beliefs and practices.

Technology Integration:

Utilize electronic health record (EHR) and other systems efficiently for seamless documentation. Maintain professionalism in digital communication with patients. Learn new systems as needed.

Office Organization:

Maintain cleanliness and organization of medical examination rooms and common areas, including basic housekeeping and custodial duties. Manage inventory of supplies and medications.

Marketing and Community Events:

Participate in marketing and community events. Assist in exploring new opportunities for business growth, patient acquisition, and networking. Maintain a professional demeanor while representing Revitalize Metabolic Health in the community and at events.

Communication and Problem Solving:

Communicate clearly and effectively with patients, physicians, and other staff. Display active listening skills and respond empathetically to patient concerns. Relay messages accurately and promptly. Contribute positively to team dynamics and support a collaborative work environment. Exhibit strong problem-solving skills when addressing patient concerns, billing inquiries, or unexpected challenges. Collaborate with the team to find effective solutions.

Professionalism:

o Present oneself in a professional and neat appearance, adhering to clinic dress code policies. o Maintain a clean and organized workspace, contributing to a positive clinic atmosphere. o Handle challenging situations with professionalism and composure. o Demonstrate flexibility and adaptability in handling diverse tasks and responsibilities. o Adjust to changes in clinic procedures, technology, or patient flow with a positive attitude. o Project confidence in executing medical procedures and administrative tasks.

Overview:

As a Patient Coordinator at Revitalize Metabolic Health, you will play a crucial role in providing personalized and patient-centered healthcare. We are looking for someone who is dedicated and detail-oriented to contribute to the unique and proactive approach of our Direct Primary Care (DPC) model.

Responsibilities Patient Engagement:

Foster strong patient relationships through personalized and compassionate interactions. Educate patients on the principles and benefits of DPC. Explain processes and assist patients with enrollment in the DPC membership model. Clearly communicate the benefits, costs, and payment options associated with membership fees. Greet and assist patients in a friendly and professional manner. Provide patient education and support.

Administrative Tasks:

Schedule and manage appointments, ensuring timely patient flow and unhurried appointments for quality patient care. Ensure patient documents are completed at initial visit. Maintain accurate and up-to-date patient records. Manage phone calls and inquiries, providing information as needed. Coordinate referrals for procedures, imaging studies, and consults. Obtain prior authorizations as needed. Manage incoming and outgoing fax communications. Other duties as assigned.

Health and Wellness Promotion:

Support health promotion initiatives, including preventive care and wellness programs. Live out our mission in terms of health, wellness, and personal well-being, demonstrating the principles that the clinic advocates. Collaborate with the healthcare team to implement personalized care plans for our patients.

Patient-Centered Approach:

Assist patients in navigating the healthcare system, advocating on their behalf. Coordinate referrals to specialists and follow-up on treatment plans. Demonstrate a patient-centered mindset, prioritizing the well-being and satisfaction of patients. Foster a welcoming and inclusive environment for all individuals seeking care. Understand and respect individual differences in healthcare beliefs and practices.

Technology Integration:

Utilize electronic health record (EHR) and other systems efficiently for seamless documentation. Maintain professionalism in digital communication with patients. Learn new systems as needed.

Office Organization:

Maintain cleanliness and organization of medical examination rooms and common areas, including basic housekeeping and custodial duties. Manage inventory of supplies and medications.

Marketing and Community Events:

Participate in marketing and community events. Assist in exploring new opportunities for business growth, patient acquisition, and networking. Maintain a professional demeanor while representing Revitalize Metabolic Health in the community and at events.

Communication and Problem Solving:

Communicate clearly and effectively with patients, physicians, and other staff. Display active listening skills and respond empathetically to patient concerns. Relay messages accurately and promptly. Contribute positively to team dynamics and support a collaborative work environment. Exhibit strong problem-solving skills when addressing patient concerns, billing inquiries, or unexpected challenges. Collaborate with the team to find effective solutions.

Professionalism:

o Present oneself in a professional and neat appearance, adhering to clinic dress code policies. o Maintain a clean and organized workspace, contributing to a positive clinic atmosphere. o Handle challenging situations with professionalism and composure. o Demonstrate flexibility and adaptability in handling diverse tasks and responsibilities. o Adjust to changes in clinic procedures, technology, or patient flow with a positive attitude. o Project confidence in executing medical procedures and administrative tasks.

Flexibility and Readiness:

Demonstrate flexibility in work hours and duties to accommodate the needs of the clinic and its patients. Be open to occasional overtime or adjusted schedules during peak times or special events. Be prepared to respond promptly in urgent situations, such as medical emergencies or unexpected patient needs. Respond promptly to emails, phone calls, and other forms of communication from colleagues, patients, or supervisors. Maintain open lines of communication to facilitate efficient coordination within the clinic. Willingly participate in on-call duties as required by the clinic's operational needs. Offer support to the team during busy periods, actively contributing to maintaining a smooth workflow. Anticipate potential scheduling challenges and plan availability accordingly. Communicate any planned unavailability well in advance to facilitate proper scheduling adjustments.

Qualifications and Experience:

o Knowledge of DPC principles and philosophy o Previous experience in a DPC practice, medical office setting, or similar model o Strong organizational skills o Ability to multitask and prioritize tasks effectively o Excellent communication and interpersonal skills o Proficiency in Microsoft Office Suite with the ability to learn new computer programs and software quickly and efficiently

Attributes:

o Passion for patient-centered and proactive healthcare o Strong interpersonal skills with a focus on building trust in relationships o Ability to adapt to a dynamic and patient-focused work environment. o Commitment to upholding the principles of DPC. o Compassionate and empathetic approach to patient care. o Ability to maintain confidentiality and professionalism. o Detail-oriented and capable of maintaining accuracy in documentation. o Team player with a positive attitude.

Working Conditions:

Fast-paced medical office environment. Regular interaction with patients and healthcare professionals. Potential exposure to infectious diseases; adherence to safety protocols is essential. Collaborative and patient-centric clinic environment. Emphasis on quality patient interactions. Integration of technology for efficient and effective healthcare delivery. Ability to sit and stand for extended periods of time. Ability to lift up to 50 pounds.

Flexibility and Readiness:

Demonstrate flexibility in work hours and duties to accommodate the needs of the clinic and its patients. Be open to occasional overtime or adjusted schedules during peak times or special events. Be prepared to respond promptly in urgent situations, such as medical emergencies or unexpected patient needs. Respond promptly to emails, phone calls, and other forms of communication from colleagues, patients, or supervisors. Maintain open lines of communication to facilitate efficient coordination within the clinic. Willingly participate in on-call duties as required by the clinic's operational needs. Offer support to the team during busy periods, actively contributing to maintaining a smooth workflow. Anticipate potential scheduling challenges and plan availability accordingly. Communicate any planned unavailability well in advance to facilitate proper scheduling adjustments.

Qualifications and Experience:

o Knowledge of DPC principles and philosophy o Previous experience in a DPC practice, medical office setting, or similar model o Strong organizational skills o Ability to multitask and prioritize tasks effectively o Excellent communication and interpersonal skills o Proficiency in Microsoft Office Suite with the ability to learn new computer programs and software quickly and efficiently

Attributes:

o Passion for patient-centered and proactive healthcare o Strong interpersonal skills with a focus on building trust in relationships o Ability to adapt to a dynamic and patient-focused work environment. o Commitment to upholding the principles of DPC. o Compassionate and empathetic approach to patient care. o Ability to maintain confidentiality and professionalism. o Detail-oriented and capable of maintaining accuracy in documentation. o Team player with a positive attitude.

Working Conditions:

Fast-paced medical office environment. Regular interaction with patients and healthcare professionals. Potential exposure to infectious diseases; adherence to safety protocols is essential. Collaborative and patient-centric clinic environment. Emphasis on quality patient interactions. Integration of technology for efficient and effective healthcare delivery. Ability to sit and stand for extended periods of time. Ability to lift up to 50 pounds.

Pay:

$24.74

• $29.

79 per hour

Benefits:

401(k) matching Paid time off Tuition reimbursement

Work Location:

In person