Medical Receptionist / Patient Care Coordinator

Medical Receptionist / Patient Care Coordinator Kent Eye Clinic

• 3.0 Kent, WA Job Details Full-time $20
• $26 an hour 4 hours ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Employee discount Life insurance Qualifications Computer operation Customer service Computer literacy Medical office experience Administrative experience High school diploma or GED Medical administrative support Computer skills Clerical experience Medical terminology Office experience Full Job Description Job description Do you love working with people?

Are you looking for more excitement in your career? Do you want to take charge of your future? If you answered yes to any of these, you should keep on reading!! Job Summary As the first impression of our office, our front desk teammates are naturally friendly, energetic, and driven individuals who are detail-oriented and excellent communicators. This position is suited for an individual with strong attention to detail, outstanding ability to multitask, and passion for people, who would like to work on a team in a busy, fast-paced, successful optometry practice. Responsibilities and Duties Answer and screen incoming calls and emails from established and prospective patients Respond to emails and faxes promptly Accurately record patient demographic data into practice management software Look up and verify insurance eligibility, and be able to accurately communicate benefits with patients Schedule appointments according to doctors' schedules, clinic hours, and patient needs Basic phone triage Process and schedule referrals Patient check-in and check-out Ensure all required forms are signed and filled out properly Photocopy, scan, and upload all patient documents Collect co-pays, deductibles, and post patient payments accurately Balance nightly financials Be the main point of contact to enhance patient and medical office relationships. Provide a WOW experience. Office Skills Basic computer knowledge including Microsoft Office, Windows, Internet navigation Accurate and efficient typing skills Knowledge of Practice Management Software is a plus Knowledge of administrative and clerical procedures Knowledge of billing and insurance procedures Customer service principles and practices Working knowledge of medical terminology, procedures, and diagnostics (for optometry is a plus) Complete understanding and compliance with HIPAA Personal Skills Strong attention to detail and accuracy, a positive professional attitude, and reliability Ability to handle confidential and sensitive information Ability to communicate in a fast-paced multi-office environment while effectively coping with job stress Ability to follow or provide verbal and written instructions Ability to relate to persons with diverse educational, socioeconomic, and ethnic backgrounds Excellent interpersonal and organizational skills Successfully manage interactions with challenging people Take detailed notes and documentation Education and Experience High school diploma or equivalent One or more years of office experience (medical office preferred) Vision/Optical experience a plus Submit resumes in PDF.

Expected hours:

No more than 40 per week

Schedule:

Our office is open every weekday. Availability

• Monday 8:00 a.m.
• 6:00 p.m.
• Tuesday 8:00 a.m.
• 6:00 p.m.
• Wednesday 8:00 a.m.
• 6:00 p.m.
• Thursday from 8:00 a.m.
• 6:00 p.m.
• Friday from 8:00 a.m.
• 3:00 p.m.
• Up to two Saturdays per year

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Required) Computer skills: 1 year (Required) Medical office: 1 year (Preferred)

Job Type:

Full-time Medical Specialty:

Ophthalmology Schedule:

8 hour shift Monday to

Friday Work Location:

In person

Job Type:

Full-time Pay:

$20.00

• $26.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred)

Work Location:

In person