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Patient Care Coordinator
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HR Annie Consulting
Pasco, WA (In Person)
$47,840 Salary, Full-Time
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Job Description
Are you passionate about creating positive patient experiences? Do you love working with children and families in a fast paced, team-oriented environment? Are you looking to grow your skills in a supportive pediatric dental and orthodontic practice? Well, you're in the right place! Advanced Pediatric Dentistry and Orthodontics is hiring a Front Desk Coordinator to join our team in Pasco, WA !
Key Details:
Pay:
$20-$26 per hour, depending on experienceBenefits:
Employer-covered medical, dental, and vision insurance; paid holidays; PTO; 401k with matching; metric bonus potential and more!Location:
In-office at 9720 Sandifur Pkwy, Pasco, WA 99301Schedule:
Monday-Friday schedule, up to 40 hours per week, with variable start and end times.Schedule Details:
Monday-Wednesday:
Shifts start as early as 7:30amThursday:
Shifts start as early as 5:00amFriday:
Shifts start as early as 6:45am- End times vary based on start time, but most shifts wrap up by 5:00pm.
Who We Are:
At Advanced Pediatric Dentistry & Orthodontics, we believe every child deserves quality dental care. Our team works hard to ensure children in our community have access to specialized care in a fun, welcoming environment. Our doctors are pediatric specialists who use state-of-the-art technology to deliver the best care possible. We've created a practice that's warm, energetic, and kid friendly: designed to make every visit a positive experience for children and their families. To learn more, visit: https://www.pascowakidsdentist.comWho You Are:
You're a friendly, organized, and detail-oriented professional who thrives in a busy front office setting. You love interacting with families, helping children feel at ease, and supporting your team to keep the day running smoothly. You're a clear communicator, a quick learner, and someone who takes pride in creating a welcoming and efficient experience for every patient.Other qualifications include:
- Experience in dental and/or medical front office roles
- Bilingual in Spanish/English
- Strong communication and customer service skills
- Familiarity with dental and/or insurance and billing processes
- Ability to multitask and stay organized in a fast-paced environment
- Basic computer skills, including Microsoft Word and Excel
- Ability to pass a pre-employment background and professional references check
What You'll Do:
As a Front Desk Coordinator, you'll be the first point of contact for patients and families, helping create a smooth and welcoming experience from check in to check out. A typical day will consist of:- Greeting and checking in patients with warmth and professionalism
- Scheduling appointments and managing the daily calendar
- Verifying and updating insurance information
- Reviewing and managing financial agreements and patient accounts
- Posting charges and payments accurately
- Assisting with treatment planning and recall coordination
- Communicating with patients, parents, and insurance providers
- Handle patient billing and accounts receivable, including reviewing account balances, discussing financial information with patients, and processing payments and insurance accurately.