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Provider Lifecycle Liaison (On-Site)
Job
UCLA Health Careers
Los Angeles, CA (In Person)
$127,264 Salary, Full-Time
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Job Description
Description UCLA Health is seeking a Provider Life Cycle Liaison to oversee and facilitate the onboarding, offboarding, and lifecycle changes for ambulatory healthcare practitioners across the Faculty Practice Group (FPG). Reporting to the FPG Support Services Manager, this role is central to ensuring accuracy, compliance, and coordination among departments such as Credentialing, Billing, Enrollment, Marketing, and Human Resources. In this role, you will: Manage the full lifecycle of onboarding and offboarding activities for physicians and other healthcare providers, coordinating across departments to ensure timely and complete execution of all processes. Track and maintain provider records, including licenses, certificates, immunizations, online trainings, and other credentials. Act as the primary liaison between new providers and various departments, ensuring timely communication, training completion, and access to clinical tools. Monitor and verify reappointment timelines, credentialing statuses, and privileging updates, including UCLA and non-UCLA affiliated hospitals. Maintain provider rosters, onboarding databases, resignation notifications, and application tracking spreadsheets. Troubleshoot issues related to payer enrollment, licensing, and provider record discrepancies, and escalate as necessary. Provide technical support for online applications used by providers during credentialing and onboarding processes. Serve as a subject matter expert for provider data workflows and contribute to continuous process improvement efforts.