State Program Manager

State Program Manager State of Connecticut

• Department of Correction
• 3.9 Wethersfield, CT Job Details Full-time $98,695
• $134,575 a year 23 hours ago Benefits Pension plan Qualifications Master's degree in public administration Master's degree in business administration Committee work Staff supervision Team member evaluation Healthcare staff management Transitional care coordination Internal financial compliance auditing Workflow management (operations management method) Program development HIPAA Healthcare documentation compliance audits Medical billing compliance checks Performance feedback (performance evaluation method) Master's degree Public Administration Medicaid health insurance Recruitment and selection Data integrity and documentation Policy & process development Overseeing care coordination Bachelor's degree Project management in healthcare Quality compliance management Implementing HR recruitment processes Health information regulatory compliance Collaboration with community partners Recruiting Working with incarcerated individuals Organizational skills Full Job Description The Connecticut Department of Correction (DOC), Health Services Unit, is seeking to hire a State Program Manager to lead and manage continuity of care activities associated with the Consolidated Appropriations Act (CAA) of 2023.

What We Can Offer You NEW:

Visit our State Employee Benefits Overview page! Professional growth and development opportunities. A healthy work/life balance to all employees. A Hazardous Duty pension plan (State Employees Retirement System Tier IV). Position Highlights This position oversees documentation, auditing, and compliance processes that support incarcerated individuals transitioning to and from the community, ensuring accuracy, regulatory adherence, and HIPAA-compliant information exchange.

In this role you will:

Manage the DOC's CAA Continuity of Care and reentry coordination program across multiple correctional facilities. Oversee documentation, reporting, and compliance activities related to CAA reentry provisions. Coordinate with community health partners to support timely linkage to medical, behavioral health, pharmacy, and insurance services upon release. Conduct and monitor Random Moment Time Studies (RMTS) in accordance with state and federal requirements; ensure accurate sampling, documentation, and follow-up.

Support billing‑related activities by reviewing documentation, validating service records, and identifying discrepancies. Lead internal auditing processes to ensure program integrity, accurate reporting, and adherence to HIPAA standards. Develop and maintain standardized workflows, documentation tools, and quality‑assurance checks for facility staff. Collaborate with facility leadership, community partners, and central office teams to implement program improvements and maintain compliance across all sites.

Monitor regulatory updates related to CAA, Medicaid reentry provisions, and confidentiality requirements, recommending operational adjustments as needed. The Consolidated Appropriations Act of 2023 reinforced suspension (not termination) of Medicaid during incarceration and improved eligibility processing for detained individuals. CT has already implemented suspension statewide and is now expanding collaboration between DSS, DOC, CSSD, and community providers to ensure timely reinstatement at release—an approach directly supported by the CAA's transition‑of‑care requirements. The Act's groundwork for pre‑release Medicaid coverage also connects to Connecticut's active pursuit of a Section 1115 demonstration waiver that would allow limited Medicaid services—such as SUD treatment, MAT initiation, and care coordination—up to 90 days pre‑release. Overall, the CAA provides the federal framework enabling Connecticut's push toward more seamless Medicaid coverage and improved care continuity for people moving in and out of incarceration. This is a full-time, Monday-Friday position working 8AM-4PM in Wethersfield. About Us The Department of Correction shall strive to be a leader in progressive correctional practices and partnered re-entry initiatives to support responsive evidence-based practices geared toward supporting reintegration and reducing recidivism under the Department's supervision. Safety and security shall be a priority component of this responsibility, coinciding with an unwavering respect for the human dignity of staff, victims, citizens and offenders. Selection Plan

FOR ASSISTANCE IN APPLYING

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BEFORE YOU APPLY

Meet Minimum Qualifications:

Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.

Educational Credits:

List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below.

Resume Policy:

Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position.

This documentation may include:

a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.

Preferred Shift/Location:

Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.

Timely Submission:

All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing .

Salary Calculations :

For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

Note :

The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY

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Referral Questions:

This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).

Prepare For An Interview:

Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

Note :

This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

QUESTIONS?

WE'RE

HERE TO HELP

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Mackenzie Robinson at . Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS

(NATURE OF WORK) In a state agency this class is accountable for planning, organizing and directing an agency program and/or project or directing the development and administration of programs within a division.

SUPERVISION RECEIVED

Receives administrative direction from an administrative official of higher grade.

SUPERVISION EXERCISED

Directs staff as assigned.

EXAMPLES OF DUTIES

Directs staff and/or operations of an agency program and/or project or division; Coordinates, plans and manages program and/or project activities; Formulates goals and objectives; Develops or assists in development of related policy; Interprets and administers pertinent laws; Provides input or evaluates staff; Prepares or assists in preparation of budget; Maintains contact with individuals within and outside of agency who might impact on program and/or project activities; Serves on committees and/or task forces as required; Speaks before professional and lay groups on subjects related to the agency mission; Leads the recruitment and hiring of staff, including outreach, interview and selection; Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of and ability to apply management principles and practices; relevant state and federal laws, statutes and regulations; project management; principles and practices of business and public administration with emphasis on effective organization, administration and management Considerable interpersonal skills; oral and written communication skills; Considerable ability to analyze organizational problems and determine effective solutions.

MINIMUM QUALIFICATIONS

• GENERAL

EXPERIENCE

Nine (9) years of professional experience.

MINIMUM QUALIFICATIONS

• SPECIAL

EXPERIENCE

One (1) year of the General Experience must have been in the specific area of assignment.

MINIMUM QUALIFICATIONS

• SUBSTITUTIONS ALLOWED College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

A Master's degree in business administration, public administration or a closely related field may be substituted for one (1) additional year of the General Experience.

Department of Labor:

Two (2) years of experience as an Apprenticeship and Training Program Manager may be substituted for the General and Special Experience.

PREFERRED QUALIFICATIONS

Experience with correctional health, reentry services, Medicaid operations, or community health coordination. Experience with CAA requirements, reentry-based coverage transitions, RMTS, and healthcare billing/documentation processes. Experience performing auditing, data review, and compliance-monitoring. Experience with HIPAA and best practices for handling protected health information. Experience coordinating multi‑site programs and maintaining effective communication with facility staff and community providers. Experience with documentation systems, data tracking tools, and workflow management.