Program Manager (IDD / DD Services)

Job Summary We are seeking an energetic and dedicated Program Manager to oversee the coordination of program development, manage relationships with individuals with developmental disabilities, and ensure the delivery of high-quality, person-centered services. Your leadership will drive program excellence, foster team collaboration, and promote positive outcomes for those we serve. This position offers a dynamic environment where your management skills and passion for social work will make a meaningful impact every day. Responsibilities Work closely with the Individualized Support Team (IST) in assessing the Individual's risks and assuring a plan is in place to address the Individual's identified risks. Process quality assurance, complaint, incident and change of status reports and notify the appropriate parties with the reports. Prepare, investigate and submit all Incident Reports for their assigned caseload. Work with Individual's IST to prepare all Individuals' goals. Ensure that each of the following are reviewed and agreed upon by the IST at each quarterly meeting: The appropriateness of services Risk assessments and current risk plans The appropriateness of ISP goals Progress towards ISP/PCP goals The appropriateness of current medication as well as compliance Recent and upcoming medical appointments Health and safety of the Individual Review and ensure that all documentation required by applicable law are maintained and copies are forwarded to the central office for the master file.

Skills:

Proven management experience with the ability to lead diverse teams effectively. Strong background in program development and implementation within social services or healthcare settings. Extensive experience working directly with individuals with developmental disabilities or behavioral health needs. Excellent relationship management skills to engage clients, families, community partners, and internal teams. Solid administrative skills including budgeting, documentation, compliance tracking, and report generation.

Qualifications:

Program Manager must have a Bachelor's degree in Human Services or related degree. Minimum of two years management experience preferred. Each PM must meet state criteria and/or be a QIDP. Experience and skills necessary to perform services listed above. Strong interpersonal and relationship building skills. Customer service oriented. Satisfies all requirements under applicable law. A positive and pleasant attitude. Ability to work independently and meet deadlines. Strong organizational skills and close attention to detail. Strong problem-solving skills. Excellent written and oral communication skills.

Pay:

$45,000.00 - $50,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person