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Program Manager - Acute Provider Services
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Meritus Health
Hagerstown, MD (In Person)
Full-Time
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Job Description
On-Site, Full Time, Dayshift The Program Manager of Acute Provider Services partners with the Medical Director to coordinate daily staffing resource needs, provider assignments, and schedule planning. This role provides administrative and operational support through maintenance of key performance metrics, provider scorecards, and team communications. The Program Manager is responsible for managing work queue maintenance, coordinating routine provider updates related to query responses and billing needs, and supporting operational efficiency across the department. Responsibilities also include conducting routine audits of best practices, preparing follow-up reporting, and providing feedback to the Medical Director to support provider coaching and performance improvement initiatives. Additionally, the Program Manager oversees supply inventory management and ordering processes to ensure operational functions are adequately supported. Education
- Associate's degree required. Bachelor's degree preferred. Experience
- Experience managing scheduling in a healthcare environment preferred. Experience interpreting complex laws, regulations, and policies preferred. Health care compliance monitoring experience required. Licensure/Certification
- N/A Knowledge/Certification/Abilities
- A thorough understanding of physician scheduling supporting a hospital preferred.