Job Description
CFSS Program Manager Hmong Home Health Care - 4.0 Saint Paul, MN Job Details Full-time $75,000 - $90,000 a year 3 hours ago Benefits Health savings account AD&D insurance Paid holidays Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Life insurance Qualifications Staff supervision Teamwork Long-term care regulations Team supervision Working with individuals with disabilities Program development Regulatory compliance Social service program staff supervision Working with seniors Driver's License Bachelor's degree Team management Older adults Compliance documentation Organizational skills Home healthcare regulations Productivity software Disability services Technical Proficiency Full Job Description
JOB DESCRIPTION
At Hmong Home Health Care (HHHC), we are passionate about providing exceptional care for our clients. Our Community First Services and Supports (CFSS) team is critical in ensuring culturally authentic and first class supervision of program services. allowing caregivers to deliver excellent services across the community. If you are a resourceful and customer-focused professional looking for your next opportunity to grow and make an impact, consider joining our collaborative team! The CFSS Program Manager leads the day-to-day operations of the program, ensuring services run smoothly, efficiently, and in alignment with Hmong Home Health Care and regulatory expectations. This position manages the CFSS team members and provides leadership, guidance, and oversight to support high-quality client care. This role acts as a liaison across the organization and works closely with other programs and departments to ensure effective coordination and service delivery. THE ROLE
As the CFFS Program Manager, you will have the following responsibilities: Develop and update program policies and procedures Lead project management efforts, including development and implementation of new strategies Coordinate onboarding of new hires, including shadowing, system training, and delivery of program specific training Develop and update training materials Supervise and manage assigned staff and comfort coaching staff on complex situations Facilitate bi-monthly staff meetings and additional program meetings as needed Promote person-centered service delivery and HHHC values Build and maintain key internal and external relationships with partners such as case management, lead agencies, and community stakeholders Identify and leverage team strengths to improve performance Maintain professional and technical knowledge Represent the organization at industry events as needed Participate in internal and external committees and task forces Screen and assess candidates for Supervising Professional positions in partnership with leadership, as directed Provide operational coverage as needed Ensure compliance with DHS regulations and organizational standards Model leadership behaviors aligned with organizational values QUALIFICATIONS
Four-year degree and a minimum of 5 years of experience in a human service or health care related field Must meet DHS requirements to be a Supervising Professional (RN, Licensed Social Worker, or qualifying degree/experience combinations) Minimum of 2 years of management experience in a human services or health care field Demonstrated knowledge of services for people with disabilities and older adults, including agency model Community First Services and Supports (CFSS), person-centered service delivery, and applicable Minnesota DHS regulations Familiarity with DHS audits, documentation standards, and compliance risk for CFSS Strong critical thinking, creativity, and problem-solving skills Excellent organizational, communication, and interpersonal skills Knowledge of federal and state statutes related to services for people with disabilities and older adults in Minnesota Demonstrated ability to collaborate across teams as both a leader and contributor Strong verbal, written, and electronic communication skills Ability to adapt to rapid change Must pass a Minnesota Department of Human Services background study Valid driver's license, clean driving record, and reliable transportation Professional level proficiency in Microsoft Office tools Highly Preferred Qualifications Master's Degree in a human services-related field or Registered Nurse (State of MN) preferred Bilingual or multilingual abilities preferred (e.g., Spanish, Hmong, Laotian, Somali, or other languages reflective of the communities served) ADDITIONAL INFORMATION
We are hiring for this position immediately and hope to have a final candidate selected in two to four weeks. Work Hours:
This is an exempt position with a hybrid work model. Business hours are 9am - 5pm; Monday-Friday. Hmong Home Health Care is a highly collaborative and customer-focused work environment. The CFSS team is part of this collaborative culture via Teams , bi-weekly in-person team meetings, team building opportunities, and all-company events. Employee Benefits Medical insurance for employees and their dependents sponsored in part by Company. Dental, vision and other ancillary benefits available for voluntary enrollment for employees and their dependents. Company sponsored Basic Life Insurance and AD&D Health savings account and flexible spending account options 401(k) employer matching contribution up to 3% Paid mileage for program roles at federal reimbursement rate 15 days of paid time off accrued in first year 12 paid holidays This role qualifies for discretionary annual bonus pay based on company and individual performance The salary for this role represents a pay range. Please note that awarded wages are commensurate with a candidate's experience. ABOUT HMONG HOME HEALTH CARE
Hmong Home Health Care ("HHHC") has been providing personalized home care services for the elderly and people with disabilities in the Twin Cities area for over30 years. Our mission is to empower individuals and families to access personalized care in their communities by navigating services and employing caregivers they trust. Our vision is to expand holistic culturally-authentic care that improves the wellbeing of all communities. HHHC remains a strong advocate of this vision, which is more important now than ever before. Join our team, help us continue to grow and thrive, and make a difference in countless lives! HHHC is an equal opportunity employer and does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental ability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business needs. Job Type:
Full-time Pay:
$75,000.00 - $90,000.00 per year Benefits:
401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): Do you have a minimum of 2 years of management experience in a human services or health care field Do you meet MN-DHS requirements to be a Supervising Professional (RN, Licensed Social Worker, or qualifying degree/experience combinations) Do you have a four-year degree and a minimum of 5 years of experience in a human service or health care related field Language:
Karen (Preferred) Vietnamese (Preferred) Spanish (Preferred) Work Location:
Hybrid remote in Saint Paul, MN 55106
