EMPLOYMENT PROGRAM MANAGER I

Employment Program Manager I Employment Development Department

JC-518416

•Employment Program Manager I EMPLOYMENT

PROGRAM MANAGER I

$6,525.00•$8,170.00 per Month New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date:

5/24/2026

Application Methods:

Electronic (Using your CalCareer Account) Job Description and Duties

THIS IS A 12 MONTHS LIMITED TERM POSITION, WITH THE POSSIBILITY OF EXTENDING UP TO 24 MONTHS OR BECOME PERMANENT. THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

The Employment Program Manager I (EPM-I) is a first line management position. Under the direction of the Unemployment Insurance (UI) Center Section Manager or Alternate Manager, the EPM-I is assigned to supervise a unit of staff performing the duties of Employment Program Representatives involved in determining claimant eligibility for UI benefits by conducting fact-finding interviews, responding to inquiries, and performing claim processing activities in accordance with laws, regulations, policies and precedent decisions. Will provide prompt, accurate and courteous customer services to internal and external customers; may conduct training or assist as a mentor. Monitors all staff functions. Involves staff in the continuous process improvement of the various functions by using the methodology of Total Quality Management (TQM). Prepares and submits related reports in a timely manner. Leads and involves staff in the implementation of the Employment Development Department's (EDD) policies and procedures, new programs and program changes; has responsibility for office administration including budget, personnel, payroll, staffing, space planning and organization. Applies equal employment opportunity policies in all aspects of promotion, training, and assignment of duties. Travel and/or overtime may be required. This position is headquartered in San Jose and may be eligible for rotational telework under EDD's telework policy. Employees are required to report to the headquarter office in San Jose. Travel expenses to and from the headquarter office are the responsibility of the employee. Position(s) located in Santa Clara County. Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2%•4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website. You will find additional information about the job in the . Working Conditions Visa Sponsorship This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment. Office/Cubicle. Minimum Requirements You will find the Minimum Requirements in the Class Specification.

EMPLOYMENT PROGRAM MANAGER I

Additional Documents Job Application Package Checklist Position Details Job Code #:

JC-518416

Position #(s): 280-145-9189-946

Working Title:

Employment Program Manager I

Classification:

EMPLOYMENT PROGRAM MANAGER I

$6,525.00•$8,170.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of

Positions:

2

Work Location:

Santa Clara County

Telework:

Hybrid

Job Type:

12 Month Limited Term•Full Time

Work Shift:

8:00 AM•5:00 PM

Work Week:

Monday-Friday Department Information The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.

Department Website:

http://www.edd.ca.gov Special Requirements It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov. Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions' section below and ensure the following: Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on Page 3 of your State Examination/Employment STD Form 678. Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the "Explanations" section located on Page 3 of your State Examination/Employment Application STD Form 678. Remove and do not submit the "Equal Employment Opportunity" questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only. Do not include your full Social Security Number on your documents and/or do not provide any LEAP information. Examination/Assessment To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired. Click the examination link below and to take the exam: Employment Program Manager I•FINAL

FILING DATE

MAY 19, 2026 For more information about the State hiring process, click here. To watch tutorials on how to apply for a State job, click here. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date:

5/24/2026