Care Operations Manager (COM)

Benefits:

Company car Competitive salary Dental insurance Health insurance Paid time off Vision insurance Make a Difference. Lead with Purpose. Are you someone who thrives in a fast-paced environment and enjoys helping both clients and caregivers succeed? As a Care Operations Manager , you'll play a key role in making sure our clients receive excellent care while supporting and retaining great caregivers. This is a rewarding leadership role where your work directly improves lives every day. What You'll Do Client Support Complete new client visits and facilitate care plan completion Follow up with new clients and stay in regular contact Help resolve client concerns and complaints Follow up after hospital stays Complete regular check-ins and reports Caregiver Support Check in with caregivers after their first shift Support caregiver engagement and retention Address concerns and provide coaching when needed Help coordinate ongoing training Complete regular caregiver check-ins Medicaid & Operations Support Help onboard new clients and track authorizations Communicate with Medicaid regarding services Maintain accurate records Assist with scheduling and office support as needed

What We're Looking For Preferred:

Home care, healthcare, or case management experience Leadership or staff support experience

Required:

Strong communication and problem-solving skills Highly organized and dependable Comfortable with computers and phone communication Reliable transportation Benefits ✔ Competitive Pay ✔ Bonus Opportunities ✔ Health Insurance ✔ PTO / Paid Time Off ✔ Paid Training ✔ Career Growth Opportunities ✔ Supportive Team Environment Why This Job Stands Out Stable, full-time position Opportunity to grow with a fast-growing company Work that truly makes a difference Apply Today If you're organized, compassionate, and ready to lead, we'd love to meet you. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Home Helpers Corporate.