Community Growth & Client Care Assistant

Community Growth, Content & Outreach Assistant Guidepost Counseling for Wellness Redding, CA Part-Time | W-2 Hourly | Local / In-Person Preferred You Might Be a Fit Here If... You are the person who notices when someone feels lost and helps them find the next step. You are warm, clear, organized, and not afraid to pick up the phone. You can walk into a room, introduce yourself, speak with confidence, and represent a mission with credibility. You understand that outreach is not just "marketing." It is trust-building. It is follow-through. It is helping the right families, schools, providers, and community partners understand what support is available before people hit a breaking point. At Guidepost Counseling for Wellness, we are hiring a part-time Community Growth, Content & Outreach Coordinator to help more families find the right support and help our community better understand what Guidepost offers. This is not just a behind-the-scenes role. This is a connector role. What Makes This Role Different A family may only reach out once. A pediatric office may only remember the practice that followed up clearly. A school counselor may only refer to the team that made the next step easy. A parent scrolling online may only pause when the message finally sounds like their real life. That is why this role matters. You will help Guidepost show up with warmth, clarity, consistency, and follow-through. You will help us build relationships in the community, support social media content, follow up with interested families and referral partners, and create a smoother client experience from first contact to next step. About Guidepost Guidepost Counseling for Wellness is a therapy practice serving ADHD and neurodivergent kids, teens, parents, couples, and adults. We help families and individuals work through anxiety, trauma, family stress, parenting challenges, relationship disconnection, emotional dysregulation, overwhelm, and life transitions. Our work is relational, practical, neurodivergent-informed, clinically serious, and deeply human. We believe families should not feel pushed through a generic system when they are asking for help. They should feel guided. What You Will Help With This role may include: Community outreach Referral partner relationships Phone follow-up Client experience support Social media content support Short-form video support Local events and presentations Relationship-building with schools, pediatric offices, community partners, and local organizations Tracking outreach and follow-up Helping more families understand what Guidepost offers Overflow administrative support when needed This role includes both people-facing work and detail follow-through. You need to be comfortable with both. What You Might Do in a Typical Week You might: Call a referral partner to follow up on a conversation Help prepare a simple email to a pediatric office Track outreach contacts and next steps Help film or organize short-form content Draft or schedule a social media post Follow up with a parent who asked about services Help organize materials for a workshop or community event Attend a local meeting or presentation Help make sure a family does not fall through the cracks Support admin overflow when the team needs backup This is not a role where every day looks exactly the same. The right person will like variety, people, communication, and clear follow-through. You Will Thrive Here If... You will thrive here if you are naturally relational and practically organized. You like people, but you also finish tasks. You can be warm without being vague. You can be confident without being pushy. You can follow a system without becoming robotic. You can represent Guidepost in the community with clarity, care, and professionalism. You may be a strong fit if you: Are comfortable making phone calls Communicate clearly in writing and in person Enjoy local networking and relationship-building Are comfortable being visible Can help create or organize social media content Are reliable with follow-through Can track details without losing the human side Are comfortable talking with parents, professionals, schools, and community partners Can speak in front of a small or larger group when needed Care about mental health, families, neurodivergence, and community support Want your work to feel connected to a larger mission This May Not Be the Right Fit If... This may not be the right fit if you want a role that is only behind a desk.

You may struggle here if:

You avoid phone calls You dislike outreach You are uncomfortable introducing yourself to new people You struggle with follow-through You need every task to be exactly the same every day You are uncomfortable being visible in the community You have difficulty tracking details You avoid asking for clarity when something is unclear You want a role with no public-facing or relationship-building responsibilities This role is not about being perfect. It is about being warm, clear, reliable, willing to learn, and willing to follow through. Skills and Experience That May Fit This could be a strong fit for someone with experience in: Community outreach Schools Nonprofits Healthcare Therapy or mental health settings Customer service Referral coordination Social media Local networking Event support Public speaking Administrative support Client experience or client success Redding/Shasta County connection is strongly preferred. Minimum Qualifications Strong written and verbal communication skills Comfort making phone calls Comfort meeting new people and representing Guidepost professionally Strong organization and follow-through Ability to handle confidential information with care Basic comfort with email, phone, Google Workspace, spreadsheets, and online tools Willingness to learn Guidepost services, programs, and referral pathways Ability to work collaboratively with therapists, admin staff, leadership, and community partners Preferred Qualifications Experience in outreach, client experience, marketing, healthcare, schools, nonprofits, or community relations Familiarity with ADHD, autism, anxiety, parenting support, therapy, or neurodivergent-informed services Experience with Canva, social media platforms, simple video content, Google Workspace, spreadsheets, or SimplePractice Comfort supporting local events, presentations, or workshops Existing relationships or familiarity with Redding/Shasta County community organizations Schedule Part-time role. Specific schedule to be discussed based on candidate availability and business needs. Some flexibility may be needed for local events, presentations, outreach meetings, or occasional workshop support. Why Apply Now Guidepost is growing. We are building more programs, strengthening our referral relationships, improving our client experience, and helping more families understand the support available to them. We do not just need someone to complete tasks. We need someone who can help Guidepost become easier to find, easier to understand, and easier to trust. If you are local, relational, organized, comfortable being visible, and strong with follow-through, this may be the role for you.

How to Apply Please send:

Your resume A short note answering this question: "What makes you a strong connector between people, services, and community support?" Guidepost Counseling for Wellness is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other status protected by applicable law. Reasonable accommodations are available during the application and interview process.

Job Type:

Part-time Pay:

$19.00 - $21.00 per hour

Benefits:

Flexible schedule Paid time off Retirement plan

Education:

Bachelor's (Required)

Experience:

Medical office: 2 years (Required)

Work Location:

In person