Care Assistant

Care Assistant iHealth Labs Inc - 3.6 San Leandro, CA Job Details Full-time $24 - $28 an hour 17 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Collaborate with healthcare professionals Record keeping Google Workspace Patient flow optimization Vital signs Inventory control Electronic health records (EHR) management Medical equipment operation Zoom Infection control Working with geriatric patients Communication platforms Medical scheduling Administrative experience Medical administrative support Bachelor's degree Patient interaction Technical troubleshooting support Productivity software Patient charting Managing patient records Care coordination Medical terminology Team motivation (leadership skill) Technical Proficiency Health education and counseling Entry level Mobile devices

Full Job Description Work Location:

San Leandro, CA Pay Range:

$24/hr-$28/hr based on experience

Job Type:

Full-Time Onsite Our Company:

Unika Health is an AI-powered, physician-led chronic care platform that helps healthcare providers manage patients beyond traditional clinic visits. By combining connected health devices, intelligent monitoring, and coordinated care teams, Unika enables continuous care for patients living with chronic conditions. Our approach bridges the gap between clinic visits and everyday life, helping providers deliver more proactive and personalized care with the best clinical outcomes. Unika Health is a wholly owned subsidiary of iHealth Labs, Inc., a well-established U.S.-based digital health company known for its innovative consumer health technologies and connected medical devices.

Summary:

We're seeking a passionate Care Assistant for both technical and clinical roles to develop an innovative, team-based chronic disease management program. You will utilize medical devices to help manage patients with chronic conditions on-site and online with other clinical team members. Under general supervision in a fast-paced Primary Care clinic setting, the Care Assistant will assist with direct patient care as dictated by established protocol and coordinate the team to achieve team goals. This role is eligible for clinical hours, which can be used when applying for medical school, PA, nursing school, etc.

Responsibilities:

This role requires you to be tech-savvy with the ability to work with our internal messaging channels (Google Workspace, Zoom, Google spreadsheet, pdf, printers, etc. ). Also requires you to be patient and able to explain technology to a non-tech savvy population. You will be responsible for teaching our elderly patients how the mobile app and medical device work, as well as helping them with troubleshooting any tech issues. Communicate effectively with both tech-savvy and non-tech savvy individuals, conveying technology concepts clearly and patiently. Communicate well with teammates, providers, and staff in the clinic. Assists with direct patient care procedures and related tasks; checks in patients assists in obtaining patient histories, takes vital signs, prepares charts, and assists with medical examinations. Maintains accurate documentation in electronic health records. Performs routine specialized procedures, such as setting up the iHealth products for the patients under established protocols. Obtains pertinent labs and other tests as needed by the provider. Manages clinic inventories and medical supplies. Educates and advises patients on specific medical issues within established parameters including obtaining prescription information. Directs patient flow following provider schedules/patient appointments. Maintains assigned examination rooms. Coordinates routine office activities and administrative functions to support clinic activities. Practices safety, environmental, and/or infection control methods. Conduct patient outreach calls following provided scripts to schedule appointments, provide follow-up care information, and promote health education Other clinic related duties as assigned.

Qualification and Skills:

Bachelor's degree or above is

REQUIRED

Exceptional communication abilities and meticulous attention to detail Demonstrated patience and empathy, especially when interacting with the elderly Familiarity with fundamental medical procedures and terminologies is a plus Strong problem-solving skills coupled with high adaptability and a keenness to learn Collaborative team member with leadership potential, capacity to motivate peers, and a commitment to maintaining precise records Proficiency in computer operations and technical platforms such as Google Workspace (Chat, Doc, Spreadsheet, Slides) and

Zoom Benefits:

Medical, Dental, Vision, Life Insurance, and 401K Paid Time Off, Federal Holidays, and Leaves Annual Performance-Based Bonus Equal Opportunity Statement iHealth Labs is committed to diversity in its workforce and is proud to be an equal opportunity employer. iHealth Labs considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. iHealthLabs is an Affirmative Action and Equal Opportunity Employer. Please reference below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.

pdf and https:

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