Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
DIRECT SUPPORT PROFESSIONAL-ON CALL
Cheyenne Village - 3.6 Colorado Springs, CO Job Details Part-time $18.91 - $26.91 an hour 13 hours ago Benefits Paid sick time Qualifications CPR Certification Company vehicle operation High school diploma or GED First Aid Certification Productivity software Full Job Description
OVERVIEW
This is a Part-Time on call position with no set hours. Assures the health, safety and welfare of person's receiving services in all residential settings (IRSS, GRSS, SLS) and Supported Community Connections (SCC). Provides individual support consistent with each person's individual needs, preferences and values, including implementation of service and support plans.
ESSENTIAL JOB FUNCTIONS
Ensures individual's health and safety is monitored and protected at all times. Follows operational procedures regarding safety. Reports on unsafe conditions. Monitor and administer medications, ensuring all medical instructions and agency policies are followed strictly (QMAP). Implements and documents Individual Service and Support Plans and supports Person-Centered Planning. Assists in identifying each person's strengths, interests, and needs in a proactive manner, by discussion with supervisor and team members. Provides accurate documentation of observation related to services and supports, i.e. progress notes, attendance logs, and incident reports. Ensures support is available to individuals with disabilities to participate in personal interests, community activities, and resources either provided directly or by friends, family, or other community members. Promotes individual choice in all activities, relationships, and services. Assists each person assigned in developing and maintaining relationships with neighbors, friends, family, and other community members. Understands and supports reciprocity in relationships. Assist individuals with personal hygiene, housekeeping, budgeting, shopping, and the development of social skills as necessary depending on work location. Facilitate participation in community activities, memberships, and recreational interests. Assist individuals in developing and maintaining relationships with friends, family, and neighbors. Participates as a team member to accomplish goals of the team and agency. Performs all other job duties as assigned.
QUALIFICATIONS
Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. Accurate work is a priority, strives to eliminate errors, and seeks opportunities to improve processes. Demonstrates accuracy and thoroughness and monitors own work to ensure quality. Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Meets productivity standards; completes work in timely manner; strives to increase productivity.
LICENSES/CERTIFICATIONS
Must be able to operate a motor vehicle as part of your job duties as assigned. Most Cheyenne Village jobs require driving as part of their daily job duties. This requires maintaining a driving record acceptable to the State of Colorado, Cheyenne Village, Inc., and its insurance carrier's requirements. Maintain current CPR, First Aid, and QMAP (if required) certifications.
WORKING CONDITIONS
Work is primarily performed in a home like setting with multiple residents. Environment can sometimes be hectic and noisy to include loud voices. Flexibility and ability to change priorities a must.
PHYSICAL DEMANDS
Move about from location to location, bending and lifting. Exerts force and/or lifts or carry objects up to 10 pounds constantly, 10-20 pounds frequently and 20-50 pounds occasionally.
ATTENDANCE EXPECTATIONS
ON-CALL
AVAILABILITY
This is an on-call position, and consistent availability is essential for agency operations. Employees are expected to accept scheduled shifts when available and follow established call-in procedures. Repeated refusals of offered shifts may result in progressive discipline, up to and including termination. The general guidelines are as follows: Refusals 1 & 2: Documented in the attendance log Refusal 3: Verbal warning and review of availability Refusal 4: Written warning and notice of potential consequences Refusal 5: May result in termination Refusals will be calculated on a calendar year (Jan-Dec) unless PTO is requested in advance. This policy does not apply to absences or refusals protected under applicable federal, state, or local laws, including but not limited to Colorado paid sick leave (HFWA), FAMLI leave, FMLA, or approved accommodations.
COMPENSATION STATUS
Non-Exempt
PAY TYPE
: Hourly
EDUCATION/EXPERIENCE/REQUIREMENTS
Experience in human services or related field required. High school diploma or general education degree (GED) required. Operating knowledge of Microsoft Office applications and e-mail. Maintains criminal and driving checks acceptable with State of Colorado, insurance carrier and Cheyenne Village, Inc. requirements. Equivalent combination of education and experience may be considered.
