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Jubilee Center Support Specialist

Job

Shelter Care

Rockford, IL (In Person)

$36,400 Salary, Part-Time

Posted 6 days ago (Updated 19 hours ago) • Actively hiring

Expires 6/23/2026

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Job Description

About the Role Shelter Care is dedicated to ending homelessness and supporting adults living with mental illness. The Jubilee Support Specialist plays a vital role in the daily operations of the Jubilee Center — a welcoming drop-in day center where adults with mental illness can access meals, resources, social connection, and peer support. Many of our members experience homelessness at some point in their lives, and the Center serves as a consistent, safe, and affirming community for them. This is an ideal opportunity for someone seeking hands-on experience in the human services field, whether you are a student, a career changer, or someone who wants to make a meaningful difference in your community. Key Responsibilities Support Jubilee Center staff Assist with activities and daily operations Check in members daily and maintain strict confidentiality Schedule meetings between Jubilee members and advocates/case managers Manage shower and laundry reservations for unhoused Jubilee members Sort and distribute mail to members Accompany staff and members on group outings Perform basic administrative tasks such as copying and filing Obtain a Food Service License after hire (training and support provided)
WORKING HOURS
are 9 AM - 2 PM Monday through Friday. Qualifications High School Diploma or GED required Experience with mental illness, addiction, or homelessness preferred Valid driver's license required Desired Skills Strong interpersonal skills and genuine empathy for the populations we serve Crisis-intervention abilities or willingness to develop them Knowledge of issues affecting adults experiencing mental illness or housing instability Physical Demands This role involves a variety of physical tasks, including walking, climbing stairs, lifting, touching, hearing, and seeing. Reasonable accommodations are available for individuals with disabilities. Compensation & Benefits Shelter Care is committed to supporting the well-being of every team member.
Benefits include:
10-15 PTO days per year (pro-rated for part-time, based on tenure and position) 14 pro-rated paid holidays Short- and long-term disability insurance 3% retirement match Our organizational culture is rooted in compassion, teamwork, and advocacy — values we bring to both our members and our staff. How to Apply To apply, please submit your resume to: Daysia Dismuke | ddismuke@shelter-care.org Shelter Care is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types:
Part-time, Internship Pay:
$17.00 - $18.00 per hour
Benefits:
403(b) 403(b) matching Life insurance Paid time off Retirement plan People with a criminal record are encouraged to apply Application Question(s): Do you have work or personal experience with mental illness?
Education:
High school or equivalent (Required)
Experience:
homeless service: 1 year (Preferred)
License/Certification:
Driver's License (Required)
Work Location:
In person

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