DIrect Support Professionals

Jobs › Hyannis, MA › DIrect Support Professionals Catholic Charities of the Diocese of FR DIrect Support Professionals Hyannis, MA Apply Job Description/Summary Our Shelter Support Staff will be joining our amazing Shelter Support team led by our experienced Shelter Manager. Our Shelter Support Staff are vital to the operation of our homeless shelters, by:

• Monitoring shelter safety and well-being of the guests while on shift.
• Performing administrative tasks such as answering phone calls, greeting guests and visitors, and responding to emergency situations quickly and appropriately
• Always maintaining professional boundaries and confidentiality
• Ensuring the rules of the facility are being followed
• Complete guest intakes on any new guests entering the shelter during shift coverage
• Assessing any crisis and determining guest needs
• Offering guests appropriate information and respond to their questions
• Provide guests with personal hygiene products, emergency clothing as requested
• Record shift activities and guest information in the shelter log
• Report maintenance requests for repairs to the Supervisor as the need arises
• Collaborating with a full team of professionals such as Case Managers You might wonder how are we different than any other social service agency? Here are some reasons how we are different:
• We are creative and flexible in how we approach our work.
• We are not corporate in nature. We are thoughtful decision-makers, hands-on, and we care about our employee?s careers and work experience.
• Our wide scope of services and programs offered, provides many professional opportunities for growth and challenge.
• We have folks who have worked for us for over 26 years, and countless employees who has been promoted through the ranks.
• Our team brings a positive energy and spirit to our work community, where, ?We?ve got this.? is heard almost every day.
• We are a place where people are authentic; where we treat each other with warmth, kindness and respect. What You Bring to The Table
• Good observation, awareness, documentation, and computer skills
• Ability to pass a CORI background check
• Commitment to integrity, excellence, and the highest standards of ethics Active Filters DIrect Support Professionals Hyannis, MA Clear All Apply