Job summary Main area
Outpatients Grade NHS AfC:
Band 3 Contract Permanent Hours Full time - 37.5 hours per week Job ref 282-SA1435-A Employer The Royal Marsden NHS Foundation Trust Employer type NHS Site The Royal Marsden Chelsea Town Chelsea Salary £31,554 - £33,270 per annum Salary period Yearly Closing 02/06/2026 23:59 Employer heading
Healthcare Assistant NHS AfC:
Band 3 Job overview The Royal Marsden NHS Foundation Trust is a world-leading cancer centre with an international reputation for excellence in patient care, research, and education. We provide services to a local, regional, national, and international population across our Chelsea and Sutton sites. We are seeking a enthusiastic, motivated, and proactive Band 3 Healthcare Assistant to join our Outpatients team at our Chelsea site. This is an exciting opportunity for individuals who are looking to build on their existing skills and take on additional responsibilities within a specialist oncology setting. About the role As a Band 3 Healthcare Assistant, you will play a key role in supporting the smooth running of outpatient clinics and delivering high-quality, compassionate care to patients. You will work closely with nurses and the wider multidisciplinary team, contributing to a safe and efficient patient journey.
Your duties will include:
- Supporting a wide range of outpatient clinics across different specialties
- Monitoring and recording patient observations and reporting any concerns
- Providing emotional support to patients undergoing investigations and treatment
- Maintaining a clean, safe, and well-stocked clinical environment
- Undertaking phlebotomy duties (training can be supported if required)
- Supporting accurate documentation using electronic patient record systems Main duties of the job We are looking for candidates who: Have experience working as a Healthcare Assistant within a hospital setting Have completed the Care Certificate Demonstrate excellent communication and interpersonal skills Are compassionate, reliable, and patient-focused Are able to work both independently and as part of a team Have good organisational skills and can prioritise workload in a busy environment Ideally have phlebotomy experience or are willing to undertake training What we offer The Royal Marsden is committed to supporting staff development.
You will have access to:
Structured education and training programmes Support from a dedicated Practice Educator Opportunities to develop clinical skills Career progression pathways within the Trust Working for our organisation The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital. At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do. At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements. Detailed job description and main responsibilities For further information on this role, please see the attached detailed
Job Description and Person Specification :
Clinical Responsibility 2.1 To practice the Care Certificate and support junior staff to achieve the standards. Communicate with tact, empathy, overcome barriers to understanding e.g., patients with physical impairment, mental health conditions or learning disabilities. 2.2 Monitoring and recording patients' vital signs (including blood pressure, pulse, temperature, oxygen saturation) and reporting any abnormal results to registered nursing staff. Assess comfortof patient and instigate emergency procedures. 2.3 Measuring and recording patients' height and weight. 2.4 Performing venepuncture and venous blood sampling, after training and assessment of competency. 2.5 Undertakes a limited range of delegated clinical care duties relevant to the specific clinical area following competency sign off, for example, ECG, urinalysis, catheter removal, MRSA screening swabs, blood glucose monitoring, pregnancy testing, removal of peripheral cannula, observing patients for signs of agitation or distress, providing heightened observation through specialing/ enhanced care, recording of allergies on EPR and other clinical tasks where training/competency sign off deemed appropriate for a Band 3 HCSW that has been ratified through NAHPC. Person specification Education/Qualifications Essential criteria Completed Care Certificate Demonstrable experience of working in a healthcare setting. Evidence of ongoing professional development Desirable criteria NVQ in Health and Social Care Level 2, working towards Level 3 Experience Essential criteria Experience of working in a healthcare setting for a duration long enough to have obtained relevant competencies for a Band 3 position. Experience of working with computers (keyboard skills, data entry) Desirable criteria Experience of working with oncology patients The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities. As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve. Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment. Please ensure your information is accurate to avoid errors with processing your application All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails. Flu Vaccination - What We Expect of our Staff At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease. The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust. Employer certification / accreditation badges Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download 282-SA1435-JD&PS ( PDF , 444.1 KB ) 282-SA1435-JF ( PDF , 136.6 KB ) Royal Marsden Trust Values ( PDF , 715.5 KB ) Workplace Wellbeing and Rewards Guide ( PDF , 1.2 MB ) Apply online now Further details / informal visits contact Name Lianne Devaney Job title Sister Email address lianne.devaney@rmh.nhs.uk List jobs with The Royal Marsden NHS Foundation Trust in Nursing and Midwifery or all sectors
