Client Care Assistant

Cascade Veterinary Group is in search of a new team member to join our Client Care team! As a Client Care Assistant, you would take part in the following: Greet clients and check in pet patients Enter and update client and pet information in our practice's computer system Perform over-the-counter sales of specialty merchandise, exercising a technical knowledge of products sold Prepare health certificates, immunization certificates, and euthanasia certificates Verify client invoices and obtain payments after services are performed Maintain the appearance of the business office, lobby, and store areas Process mail, paid on account transactions, and schedule appointments as needed Answer telephones and place calls in a quick, efficient, and professional manner Screen calls and forward to various team members Follow established policies and procedures in referring clients for immediate treatment of animals when requests are accompanied by descriptions of acute symptoms Answer client inquiries about hospital policies, basic pet care questions, and costs of veterinary services

Our Ideal Candidate Is:

At least 18 years of age Comfortable handling cats and dogs of all sizes Comfortable with the smells associated with pets and cleaning/sterilization products Able to lift up to 40 pounds and walk, bend, or stand for extended periods of time with or without a reasonable accommodation Able to work at two locations (Cascade Hospital for Animals and Breton Village Animal Clinic) At Cascade Veterinary Group, our core purpose is to inspire passion in animal lovers. We bring compassionate and dedicated people together to strengthen the human-animal bond through exceptional veterinary medicine and client care. We believe in supporting our team members both professionally and personally by encouraging growth, developing individual strengths, and fostering a positive workplace culture. When you join our team, you'll work alongside people who genuinely care about animals, clients, and one another. What We Offer Supportive and collaborative team environment Opportunities for growth and development Meaningful work helping pets and their families A workplace that values employee wellbeing and healthy team culture Benefits designed to support you both inside and outside of work If you're passionate about animals and looking for a rewarding career in veterinary medicine, we encourage you to apply! Apply today by submitting your resume or completing an application through our website: https://chfa.net/vet-careers/

Job Type:

Full-time Pay:

From $16.50 per hour

Benefits:

Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Health savings account Paid time off Retirement plan Vision insurance

Work Location:

In person