Job Description
Home Care Case Aide Fedelta Home Care - 3.5 Portland, OR Job Details Full-time $24.00 - $26.50 an hour 2 hours ago Benefits Free parking Mileage reimbursement Commuter assistance AD&D insurance Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Referral program Qualifications Customer follow-ups Personal service client interaction documentation Care plan evaluation Sales support Client onboarding Caregiving documentation requirements Case assessment Treatment plan documentation Intake Service scheduling Care documentation Team scheduling Clinical case management notes Assisting medical staff Care planning in social services Providing care for clients Care coordination Case service coordination Marketing Entry level Full Job Description If you are passionate about supporting vulnerable individuals, possess strong judgment and assessment skills, and are looking for a rewarding next step in your healthcare career, this may be the opportunity you've been waiting for. Since 2004, Fedelta Home Care has proudly served families and individuals throughout the Pacific Northwest. As a trusted leader in the healthcare community, we are committed to providing compassionate, high-quality in-home care that promotes independence, dignity, and well-being.
Our mission is simple:
to help people live safely and comfortably in the place they call home. As we continue to grow, we are excited to introduce a new opportunity for a Case Aide to join our exceptional team. In this role, you will play a vital part in supporting clients, caregivers, and care teams to ensure outstanding service and positive outcomes for those we serve. If you're ready to make a meaningful impact while building a rewarding career in home care, we'd love to hear from you! About the Position The Home Care Case Aide plays a key support role in ensuring the efficient, organized, and compliant coordination of home care services. This part-time position provides administrative and field support, including preparation for supervisory visits, client check-ins, assistance with assessments and intakes, and care plan documentation, under the guidance of Home Care Supervisors, Regional Managers, and/or designated leads. This role is designed to support the functions of Home Care Supervisors and Branch/Regional Managers under their direct supervision. The Home Care Case Aide does not independently manage caseloads or assume full supervisory responsibilities, but instead contributes to the overall effectiveness, continuity, and quality of client care Essential Duties and Responsibilities Provide direct administrative and field support to Home Care Supervisors and/or Branch/Regional Managers in day-to-day care coordination activities. Assist with scheduling, preparation, and completion of required supervisory home visits, including documentation and follow-up deadlines. Prepare, organize, and maintain documentation and materials needed for supervisory visits and care coordination activities. Conduct client and caregiver check-in and follow-up calls, as directed, ensuring timely communication and service continuity. Collect and document feedback related to service delivery, caregiver performance, and changes in client condition. Accurately document all interactions and promptly escalate concerns, risks, or service issues to the Home Care Supervisor, Regional Manager or lead. Assist with scheduling and coordinating supervisory home visits, including logistical support and calendar management. Attend home visits, as needed/directed, to support documentation, observation, and accurate notetaking. Develop draft documentation, summaries, and reports for review and final approval by the Regional Manager. Support Home Care Supervisors and/or Branch/Regional Managers with new client intakes, assessments, and onboarding processes. Prepare intake packets and ensure all required forms and documentation are completed accurately and in full. Organize and compile intake and assessment documentation for review and finalization. Assist in drafting, updating, and maintaining client care plans in alignment with supervisory direction. Ensure care plans reflect authorized services, client preferences, safety considerations, and care needs. Submit all care plans for final review and approval by the Home Care Supervisors and/or Branch/Regional Managers. Collaborate with management and sales teams to support the creation and distribution of marketing and outreach materials. Support marketing initiatives, including tracking participation, assisting with goal development, and contributing to performance metrics. Benefits and Perks:
Comprehensive medical, dental, vision insurance available the 1st of the month following date of hire! Employer paid basic life insurance and AD&D policy! Wellness coaching, discounts, and rewards through Perks at Work! Commuter benefits! Mileage reimbursement! Generous PTO program that increases with tenure! Annual Health and Wellness stipend! 9 observed paid holidays! 401(k) with generous employer match and immediate vesting! Scholarship program! Referral bonus program! Quarterly bonus incentive program! Free onsite parking! Casual Fridays! Good coffee and lots of snacks any time your in the office! Compensation:
$24.00-$26.50 per hour depending on experience
