Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Mobile Health Unit Assistant
Job
Desert Oasis Healthcare
Remote
$51,740 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
51
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
The Mobile Health Unit Assistant (MHUA) reports to and assists the departmental Manager to ensure smooth operations and extended availability of the DOHC Mobile Health Unit. Professional Duties Assist in completion of the processes related to maintenance of the Mobile Health Unit vehicle and equipment contained in the vehicle. Support cleaning schedule for the Mobile Health Unit to ensure the vehicle is maintained in an organized and sanitized fashion at all times. Assist to ensure that policies, procedures and processes that will be utilized by the Mobile Health Unit staff. Provide back-up support to the departmental manager to ensure continuous availability of the Mobile Health Unit schedule of activities and ensure the vehicle is present where it needs to be at all times. Participate in the Mobile Health Unit Task Force Assist with the facilitation of care to DOHC members by way of the Mobile Health Unit. In the absence of the departmental manager, this includes connecting members to care with providers (virtually or in person) Provide patient registration support for Mobile Health Unit events. Required to safely drive and maneuver the MHC Unit upon completion of operational training. Required to provide support for marketing efforts, health screening events, and registration processes, as necessary. Demonstrate flexibility with schedules to support events and program needs Perform other duties as assigned. Serve as an ambassador for Desert Oasis Healthcare and Family Hospice Care at all times and positively shape the customer experience Introduce self and your role Be knowledgeable about your job so that you can serve others effectively Help others, offering to assist (Ask, how may I help you?) Do your share. Do what you say you will do and take action, follow through. Be willing to pitch in and help Let your patients, customers and co-workers know what they can expect from you and follow through Be an active listener (make eye contact, validate) Assume a neutral position and suspend judgment of others Be sensitive to factors that influence customers and co-worker's situation including age, gender, culture, race and socioeconomic status. Be observant of others' social cues (emotions) and respond appropriately Address customers as Mr., Mrs., or Ms. until invited to do otherwise. Never use terms of endearment such as hon, dear, sweetie, etc. Be accountable for your work Speak clearly and use understandable language (avoid medical jargon or slang) Summarize key information and provide written materials whenever possible Validate to ensure understanding Use open-ended questions to engage Demonstrate appropriate body language and tone of voice Answer all phone calls with a salutation, introduction and offer to assist (Good afternoon, Desert Oasis Healthcare or Family Hospice Care, this is (your name), how may I help you?) Speak positively about your work, co-workers and Desert Oasis Healthcare and Family Hospice Care See the positive in situations and in others Avoid gossip and negativity Offer to answer any additional questions that the person, patient or customer may have Anticipate needs that will arise before your next meeting Inform patients and co-workers of how and when to contact you under normal circumstances (phone number, email, a help line, Immediate Care, etc.) or when unforeseen issues arise Qualifications High School Diploma or equivalent required. Certification in a healthcare field such as Medical Assistant or Phlebotomy certification, preferred. Minimum of 3+ years of work experience in healthcare, and experience in supporting clinical project management, ability to drive mobile unit to events, preferred. Experience documenting in electronic health record. Bilingual preferred, fluent in Spanish and English. BLS required within 60 days of hire. Interpersonal and group process skills necessary to work with variety of individuals within the organization. Valid California Driver's License and automobile insurance required. At the discretion of