Team Lead - Supportive Home Care

Nicolet Staffing is adding to the Team, we are seeking a Full-time Supportive Home Care Team Lead for out Ladysmith location! Manages the daily operations of supportive home care to include both clients and caregivers.

Responsibilities:

• Build and maintain relationships with clients and caregivers.
• Daily schedule management of clients and caregivers.
• Review referrals from Managed Care Organizations and/or private clients, decision making based on capacity and caregiver availability.
• Perform assessments and acceptance of potential clients to decipher appropriateness of placement..
• Interview and onboarding of new caregivers.
• Maintain client and caregiver files in accordance with company, local, state and federal policies.
• Weekly verification of timesheets and EVV/Sandata.
• Management of current operating system for caregivers and clients.
• Maintaining and updating orientation materials and programming, as appropriate.
• Shared responsibilities of after-hours phone.
• Perform routine evaluations of client needs with close attention to client satisfaction.
• Communicates with case manager or family members regarding client concerns or changes in client's physical and/or mental health along with ongoing client needs.
• Audit caregiver job performance yearly or as needed.
• Communicating and fostering a positive working relationship with client's care team.
• Attending bi-annual client reviews with Managed Care Organizations.
• Weekly reporting to Branch Manager.

Required Skills/Abilities:

• Minimum of 2 years of previous caregiving or healthcare experience. .
• Previous management experience preferred.
• Ability to prioritize tasks, delegating when appropriate.
• Within the scope of the job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment.
• Proficient with Microsoft Office Suite or related software.

If you're passionate about making a difference and ready to join a team that truly cares , we'd love to hear from you! A pply online today. Equal Opportunity Employer. Must consent to National Background Screening and Drug Screening. #IND123

Pay:

From $16.50 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance

Experience:

Scheduling:

1 year (Required)

Microsoft Office:

1 year (Required)

Healthcare/Caregiving:

1 year (Required)

License/Certification:

Driver's License (Required)

Work Location:

In person