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Lab and Field Hardware Technician

Job

MphasiS Corporation USA

Oakland, CA (In Person)

Full-Time

Posted 1 week ago (Updated 1 week ago) • Actively hiring

Expires 6/23/2026

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Job Description

Level:
Mid junior (1 3 years relevant experience, or strong hands-on background with close supervision on unusual work)
Engagement:
Full-time contract. Onsite/field work. Term and schedule with hiring manager. Summary Performs hands-on network and storage hardware work, basic lab host support, and shipping/inventory tasks. Follows runbooks and asks for help on complex or one-off issues. Does not own architecture or tool design.
Responsibilities Network / appliances:
NIC moves, swaps, bypasses, and chassis relocations; Tetra/specialty NIC installs; switch wiring; in-path and WAN LAN connectivity fixes.
Storage:
Disk and storage-unit replacements; drive swaps and field replacements (non-RAID flows as directed); spare parts.
Logistics:
Shipping, RMAs, peripherals; moving gear; PO/shipment tracking and inbound logistics.
Lab:
Cabling, patching, power-on, wake/sleep; facility/lab access coordination.
Lab IT:
ESX, Hyper-V / Windows Server hosts and LAN/WAN pairs (operate and troubleshoot with guidance).
Other:
General troubleshooting; remote syslog/logging server replacement as runbooked; hardware inventory and retired-gear tracing; use of internal analytics/DB/service endpoints and credentials per process; password sync and locked lab accounts for non-LDAP flows as trained. Qualifications 1 3 years (or equivalent) with server/appliance hardware, cabling, and safe rack/transport work. Basic hardware and network troubleshooting skills Able to follow written steps, label work, and record serials/asset data. Reliable for local transport when needed; clear written handoffs for shipments and RMAs.
Nice to have:
exposure to containers, CI/CD and storage networks. Conditions Physical work and sensitive areas; background check and security/credential rules as required. Success Tasks complete, traceable, and handoff-ready; issues beyond scope are escalated early with clear notes.