Lab Support Service Tech

POSITION PURPOSE AND SUMMARY

The Laboratory Support Service Technician serves as a liaison between the hospital laboratory, the patient, and/or Nursing by collecting blood specimens, urine and other specimens from both inpatients and outpatients at designated service locations, under general supervision, according to prescribed aseptic technique, for use in clinical and diagnostic laboratory testing. This individual recognizes the importance of positive customer interaction as manifested by the execution of specimen collection and telephone activities. Enters necessary patient data electronically to assure flow of laboratory work and transmission of laboratory data to designated areas of the hospital and outreach accounts. Answers phones, receives and assists visitors and outpatients; processes charge slips; and performs related clerical duties. Also performs specimen procurement and processing and client maintenance associated with the Laboratory Outreach Program. The Laboratory Support Service Technician is capable of performing problem-solving regarding appropriate specimen collection and processing, handling, delivery of specimens to the main laboratory for analysis, test order and specimen information entry in LIS, accurate Outreach LIS and billing activities, performs incidental cleaning and supply duties, and assumes customer-focused outreach client maintenance and retention. Assists the Supervisor/Specialist or Director in QA/Safety activities including data gathering and analysis and overseeing blood collection activities and customer-related issues. Duties are performed under the supervision of the Laboratory Supervisor/ AP General Specialist, AP Laboratory Manager and Laboratory Administrative Director/Laboratory Manager.

EDUCATION/EXPERIENCE

: Education/Preferred - AS/AA in Applied Science or equivalent Experience - 1-2 years related experience preferred. Your Extraordinary Career Starts Here We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources and mentoring opportunities to support your career advancement goals. Our comprehensive benefits program includes, but is not limited to: Medical, dental and vision coverage Wellness program, including free screenings Healthcare and Dependent Care Spending Accounts (HSA) Retirement savings plan Life insurance Disability income protection Employee Assistance Program (EAP) Fitness center discount program Tuition assistance and career development Paid Time Off (PTO) Reward and recognition programs Join our team of healthcare professionals at Powers Health. Apply today!