Thousand Oaks, CA Job Details Full-time $29 - $31 an hour 17 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Referral program Qualifications OSHA (regulatory compliance area) HIPAA compliance LVN Writing skills Copy machines Client rapport building Content editing HIPAA Employee relationship building Clinic experience Patient service Dermatology Fax machines Productivity software Clinical confidentiality policies Faxing Cross-functional communication
Full Job Description Who We Are:
Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology.
Company Conformance Statements:
In the performance of their respective tasks and duties, all employees are expected to conform to the following: Perform quality work within deadlines with or without direct supervision. Interact professionally with other employees, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Job Summary:
Assists the Physicians and/or Practitioners as well as Practice Manager in a clinical and surgical operational setting, while delivering legendary patient care. This job is not an 8-5 workday, staff is expected to stay until their physician is done seeing patients and clinic is closed.
RESPONSIBILITIES
Assists doctor with the daily patient flow of the clinic: makes sure patients are roomed in a timely manner reducing waiting times. Keeps clinic work-flow moving, focusing on productivity and efficiency including ensuring exam room is set up, supporting provider productivity, reviewing chief complaint with patient prior to visit with provider and calling in medication to pharmacy. Performs nursing tasks, demonstrating Clinical Competency, including but not limited to: administer medications correctly, sets up sterile field correctly, and performs equipment disinfection and sterilization correctly. Completes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards. Communicates effectively with interdisciplinary care team and support services including physicians, Medical Assistants, Patient Coordinators and others. Reviews daily clinical and surgical schedule and is able to anticipate appropriately. Documents clinical and surgical chart notes appropriately and accurately. Ensures legendary patient care and patient service is provided at all times. Consistently follows Policies and Procedures to ensure positive patient outcomes. Attends to department meetings. Increases physician and or provider's overall patient retention. Ability to phone triage in a timely and appropriate manor. Assist in all aspects of a clinical and surgical environment.
Sales:
Responsible for generating new sales and maintaining current client base. Patient re-activation calls; goal is 20 calls per day.
Other Duties:
Complete projects and performs other duties and assumes various responsibilities as determined by the Practice Manager.
Education and Experience:
Certified Licensed Vocational Nurse 2+ yrs. of Dermatology/Cosmetic back office medical experience Knowledge of HIPAA, OSHA, and other regulatory issues pertaining to group practice
Essential Skills and Abilities:
Committed to executing exceptional customer service and satisfaction. Ability to recognize and support the organization's preferences and priorities. Ability to foster strong relationships with team members and external clients Excellent listening, oral and written communication skills. Strong administrative and time management skills. Ability to handle multiple tasks. Able to up sell with confidence. Strong organizational and problem solving skills. Tactful, mature and able to get along with diverse personalities. Able to exemplify professional behavior in all aspects of position. Able to function independently. Work as a team and support other staff members. Excellent organizational skills, ability to manage multiple responsibilities. Excellent writing, editing, and proofing skills Excellent customer service skills Maintain confidentiality of privileged and sensitive information Computer literate with proficient Microsoft Office skills Ability to operate basic office equipment such as a phone, fax, copier, printer etc. Our competitive benefits package includes the following: Medical, Dental, and Vision insurance Short-term/Long-term disability Life and other voluntary plans 401(k) plan
Employee Referral Program Paid Time-Off Company-Paid Holidays Equipment Operated:
Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Physical Requirements:
Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals.
Equal Employment Opportunity:
Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws. Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy. Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks. No phone calls or agencies, please. INDHP1
