Community Outreach Coordinator (MA/LPN/RN) - IRMC Physician Group - Social Services Department - Full Time

Key Responsibilities Outreach and engagement of community members with no primary care providers and/or uninsured underinsured within the IRMC system telephonic and in person. Support data collection and reporting for quality measures, community health initiatives, and grant requirements. Assist in planning and logistics for mobile clinic sites, community event participation, and daily operations. Perform general administrative tasks such as answering phones, responding to inquiries, maintaining supplies, and assisting with billing/insurance processes as needed. Accurately document and drop charges in the EHR related to care coordination and chronic care management services. Mobile Clinic Tasks Greet and register patients in a mobile clinic setting. Triage patients for examination, including taking vital signs, medical histories, medication reconciliation, quality markers, and documenting in the electronic health record (EHR). Assist providers with examinations, procedures, point-of-care testing, specimen collection, and immunizations. Maintain cleanliness, organization, and stock of supplies in the mobile clinic environment. Follow infection control protocols and ensure safe, efficient patient flow. Provide patient education on care plans, medications, chronic disease management, and preventive health. Schedule follow-up appointments, specialty referrals, and diagnostic testing as directed by providers. Serve as liaison between patients, providers, and external agencies for continuity of care. Monitor and coordinate patient outreach and follow-up for test results, chronic care, and preventive screenings. Manage patient records and ensure accurate documentation in the EHR. Qualifications Minium completion of accredited Medical Assistant program, LPN or RN. Current Medical Assistant certification (CMA, RMA, or equivalent). CPR/BLS certification required (or obtained within 90 days of hire). Previous experience in primary care, urgent care, or community health setting strongly preferred. Strong organizational, communication, and multitasking skills. Valid drivers license Working Conditions Comfort working in a mobile, community-based environment and serving diverse populations. Ability to work independently and as part of a multidisciplinary team. Proficiency in electronic health records and basic computer applications. Ability to lift and move medical equipment and supplies (up to 30 lbs).