Massage Therapist- The Westin Grand Cayman Seven Mile Beach Resort & Spa

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

About our property:

At the West Grand Cayman Seven Mile Beach Resort & Spa we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels and resorts representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at The Westin Grand Cayman Seven Mile Beach Resort & Spa with Pyramid Global can mean for you! What you will have an opportunity to do: The Beauty/Massage Therapist will work as a member of our Hibiscus Spa team, performing various Spa services depending on their specialty. These services will be performed at the highest level and may include: massages, body treatments, facials, manicures, pedicures, hair removal etc. The Beauty Therapist will report directly to the Spa Supervisor/Manager. Key Responsibilities Perform a wide variety of spa services safely and professionally in accordance with Spa Standard Operating Procedures and Health & Safety guidelines Deliver all types of massages including Deep Tissue, Swedish, Aromatherapy, Hot Stone, Reflexology, and pregnancy massage (where qualified) Perform facials, body treatments, exfoliations, wraps, and masks using premium product lines Provide manicures, pedicures (including gel/polish application), nail shaping, and artistic design Perform hair removal services using hot wax, sugaring, threading, or other techniques Consult with guests to recommend and customize treatments and home-care retail products; actively up-sell and cross-sell services and products Maintain full and accurate guest records, treatment notes, and contraindication checks Ensure treatment rooms and work areas are impeccably clean, organized, and stocked to luxury resort standards Monitor and report low inventory of products, linens, and supplies to the Spa Supervisor in a timely manner Stay current with industry trends, new techniques, and product knowledge Begin and end all appointments precisely on time while delivering a warm, unhurried guest experience Assist with spa retail display, stocking, and inventory management when needed Perform other reasonable duties as assigned by Spa Management What are we looking for? Fully qualified and licensed Beauty Therapist and Massage Therapist (current license must be transferable or eligible for Cayman Islands licensure) Graduation from an accredited school of massage therapy and beauty therapy Certification in full Anatomy & Physiology required Minimum 2+ years of hands-on experience as a Spa/Beauty Therapist in a luxury hotel, resort, or high-end spa (4- and 5-star experience preferred) Multi-skilled across massage therapy, advanced facial treatments, nail technology, and body waxing/threading Skin Care training from a recognized product house (e.g., Elemis, Biologique Recherche, La Mer, etc.) strongly preferred Proven retail sales experience and ability to meet and exceed sales targets Strong guest relations and customer service background with outstanding communication skills Excellent command of the English language (spoken and written) Professional appearance, enthusiastic personality, and genuine passion for wellness Ability to multitask calmly in a fast-paced, high-volume environment Full flexibility to work days, evenings, weekends, holidays, and split shifts as required Compensation & Benefits Highly competitive commission on services and retail sales Share of spa service charge / gratuity pool Health insurance, pension, paid vacation, and sick leave as required by Cayman Islands Labour Law Ongoing training, uniform provided, staff meals, and generous discounts on spa treatments and products

Compensation:

CI$6.56 CI$6.56 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.