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Job Description
Lead Medical Assistant | Primary Care + Psychiatry | Small Private Practice - Growth Opportunity LOTUS Family Care Chandler, AZ Job Details Full-time $22 - $28 an hour 7 hours ago Benefits Paid training Health insurance 401(k) Paid time off On-the-job training Employee discount Opportunities for advancement Paid sick time Qualifications Customer communication Teamwork Vital signs HIPAA compliance Electronic health records (EHR) management Outpatient clinic experience EKG Patient demographics HIPAA Patient advocacy Care documentation Outpatient experience Outpatient facility experience Medical scheduling High school diploma or GED Injection administration Professional development support Attention to detail Health record tracking Medical assisting Clinical confidentiality policies Managing patient records Referral coordination Professionalism Full Job Description We are not looking for someone who simply wants a job. We are looking for someone who wants to become part of a growing private practice where they will learn primary care, psychiatry, weight management, patient care coordination, and eventually help lead the clinical team. About the Practice Lotus Family Care is a small, private primary care and psychiatry practice focused on compassionate, individualized, whole-person care. We provide services in primary care, mental health, medication management, weight management, preventive care, and chronic disease management. Our clinic values professionalism, kindness, teamwork, reliability, patient privacy, and continuous improvement. What Makes This Role Different This is not a corporate clinic role. The MA will work closely with the provider and learn the full clinic flow from front desk to clinical care. The role includes patient interaction, rooming, vitals, injections, EKGs, medication reconciliation, psychiatry screening tools, prior authorizations, weight-loss support, scheduling, and daily clinic organization.
as directed, and assist with weight management visits.
Administrative:
Answer phones, schedule appointments, verify insurance, collect payments, update demographics, monitor patient portal messages, track referrals, process refill requests, and support prior authorizations.
Patient Experience:
Greet patients warmly, communicate clearly, maintain professionalism, reduce patient anxiety, protect confidentiality, and help patients understand next steps.
Leadership Track:
Eventually help manage daily clinic flow, inventory, morning huddles, task tracking, no-show follow-up, and training of future staff.
Requirements Must have:
Medical Assistant experience, strong communication skills, reliability, professionalism, comfort with EMR systems, ability to multitask, and willingness to learn.
Preferred:
Experience in primary care, psychiatry, weight-loss clinics, phlebotomy, injections, EKGs, prior authorizations, and insurance verification.
Nice to have:
Leadership experience, bilingual ability, experience with Tebra/Kareo, Freed AI, patient portals, or virtual assistants. Required Qualifications High school diploma or GED required. Graduate of an accredited Medical Assistant program preferred or equivalent work experience. Current Medical Assistant certification (CMA, RMA, CCMA, NCMA, or AMT) preferred or ability to obtain certification within 12 months of hire. Minimum 1-2 years of experience in an outpatient medical office. Experience obtaining accurate vital signs and patient histories. Comfortable using Electronic Medical Records (EMR/EHR) systems. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Professional appearance and positive attitude. Reliable transportation and excellent attendance. Ability to maintain strict patient confidentiality (HIPAA compliance). Ability to work independently while knowing when to seek assistance. Comfortable working in a fast-paced environment. Preferred Qualifications Candidates with the following experience will receive special consideration: Clinical Experience Primary Care Internal Medicine Family Medicine Psychiatry or Behavioral Health Weight Loss/Obesity Medicine Functional or Integrative Medicine Women's Health Clinical Skills Experience performing: EKGs Intramuscular injections Subcutaneous injections Tirzepatide administration Semaglutide administration Testosterone injections Vitamin B12 injections Vitamin D injections Phlebotomy Point-of-care testing Urinalysis Rapid strep/COVID/flu testing Specimen collection and labeling Wound care assistance Ear lavage assistance Administrative Experience Experience with: Insurance verification Prior authorizations Patient scheduling Referral coordination Medical records requests Patient portal communication Copay collection Payment processing Telephone triage (within MA scope) Prescription refill workflow Inventory management Technology Experience Experience using: Tebra/Kareo (Preferred but not required) Microsoft Office (Word, Excel) Google Workspace Physical Requirements Ability to stand and walk for extended periods. Ability to lift up to 30 pounds. Ability to assist patients with mobility when appropriate. Manual dexterity sufficient to perform injections, EKGs, specimen collection, and computer documentation. Ability to occasionally bend, squat, kneel, and reach overhead. Personal Characteristics We Value We are looking for someone who is: ✔ Kind and compassionate ✔ Professional ✔ Dependable ✔ Honest ✔ Highly organized ✔ Detail-oriented ✔ Self-motivated ✔ Positive under pressure ✔ Calm during busy clinic days ✔ A fast learner ✔ Coachable ✔ Flexible ✔ Team-oriented ✔ Takes initiative instead of waiting to be told what to do ✔ Passionate about helping patients ✔ Committed to continuous learning and professional growth Success in This Role The ideal Medical Assistant is someone who doesn't simply complete assigned tasks—they anticipate needs, solve problems, and contribute to improving the overall efficiency of the practice. Within the first year, successful candidates will be expected to: Independently manage patient rooming and clinical workflow. Help coordinate daily clinic operations. Identify workflow inefficiencies and recommend improvements. Maintain excellent patient satisfaction through compassionate care and effective communication. Assist with training new staff as the practice grows. Become a trusted partner to the provider, helping ensure smooth and efficient clinic operations.
Pay:
$22.00 - $28.00 per hour
Benefits:
401(k) Employee discount Health insurance On-the-job training Opportunities for advancement Paid sick time Paid time off Paid training Application Question(s): Please tell us why you want to work in a small private practice instead of a large corporate medical setting.
