Senior Certified Clinical Medical Assistant

Senior Certified Clinical Medical Assistant American Medical Associates Chandler, AZ Job Details Full-time $25 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Opportunities for advancement Life insurance Retirement plan Paid sick time Qualifications Teamwork High school diploma or GED Team management Medical assisting Leadership Delegation Certified Medical Assistant Full Job Description American Medical Associates, PLLC seeks a dedicated and energetic Senior Certified Clinical Medical Assistant, who possesses a National Healthcareer Association (NHA) certification to join our dynamic healthcare team. In this vital role, you will provide exceptional patient care and support clinical operations in an outpatient multi-specialty environment. Your expertise will help ensure smooth patient flow, accurate documentation, and high-quality service delivery. This position offers an exciting opportunity to work in a fast-paced environment where your skills in patient interaction and administrative support will make a meaningful difference in patient outcomes and overall clinic efficiency. This role contributes directly to delivering an outstanding healthcare experience.

GENERAL SUMMARY OF DUTIES

: Coordinate and oversee activities of the back office and the back office Medical Assistants to ensure compassionate and professional care for patients and effective and efficient back office workflow.

Perform Medical Assistant duties including:

rooming patients and taking vitals, answering telephone calls related to clinical questions and relaying messages to the Provider, calling patients with test results and processing prescription refill requests, as directed by the Provider, providing patient instructions, screening (UA) and other clinical tests, ordering lab work and imaging at the Providers discretion, and patient record management utilizing eClinicalWorks EMR system. Coordinate day-to-day workflow and monitor daily performance of back office Certified Clinical Medical Assistants to make certain duties are completed accurately, efficiently, and timely ensuring compliance and achievement of departmental goals. Organize and assign duties and tasks for the back office Certified Clinical Medical Assistants. Conduct Certified Clinical Medical Assistant orientation and training on back office policies and procedures. Monitor patient flow and keep patients informed of delays. Identify and recommend solutions to back office Certified Clinical Medical Assistants and office issues or problems. Ensure all phone calls into the Internal Medicine Division are being answered promptly and messages handled timely. Maintain adequate back-office supplies and submit orders monthly. Ensures all Provider and Certified Clinical Medical Assistant tasks (jellybeans) are handled timely and efficiently. Serve as a back-up for back office Certified Clinical Medical Assistants. Complete Prior Authorizations for both the Internal Medicine and Mental Health divisions. Maintain excellent communication and effective working relationships with patients, Providers, clinical and clerical team members for continuity of high quality patient care. Enforces all policies, procedures, protocols, directives and goals of the organization. Maintain strict confidentiality and adhere to all HIPAA guidelines and regulations. Other duties as assigned. Essential Duties including but not limited to: Fulfills patient care responsibilities which include: checking schedules and organizing patient flow; preparing exam rooms; assisting patients as needed with collecting specimens, preparing Provider assessments, etc.; collecting patient history including social, medical, and family; reconciling medications; performing screenings per Provider guidelines; assisting Provider with various procedures; relaying instructions to patients/families; answering calls and providing pertinent information; processing Provider orders and prescriptions. Fulfills clerical responsibilities as assigned which include: obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; managing charts to ensure information is completed. Fulfills environmental responsibilities as assigned which include: setting up instruments and equipment according to protocol; cleaning exam rooms, instruments and equipment between patient visits to maintain infection control; informing Clinical Manager when supplies are low, restocking exam rooms, and nightly collection and disposal of trash within the Internal Medicine front and back office. Fulfills organizational responsibilities as assigned which include respecting/promoting patient rights and sharing problems relating to patients and/or staff with the Clinical Manager.

Education and Experience:

High school diploma or equivalent required. Completion of and graduation from an accredited medical assisting course required. National Healthcareer Association certification required. 5+ years of Medical Assisting experience required. Supervisory, management or administrative experience required. Basic computer skills including previous work with an electronic health record (EHR). eClinicalWorks experience a plus! Strong customer service focus. Effective verbal and written communication skills. Teamwork oriented. Organized and able to manage multiple priorities simultaneously. Good judgment. Resourcefulness in problem solving. Able to take and follow through with delegated tasks and accountability. Medical, dental, vision, life insurance and 401(k) will be offered after 90 days of employment. Sick and paid time off (PTO) accruals commence upon employment. Join us if you're passionate about delivering compassionate patient care while advancing your skills in a vibrant healthcare environment. We value proactive team players who thrive on making a positive impact through their expertise in medical assisting roles across diverse clinical settings.

Pay:

$25.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off Retirement plan Vision insurance

Education:

High school or equivalent (Required)

Experience:

Medical Assistant:

5 years (Required)

Leadership:

5 years (Required)

License/Certification:

National Healthcareer Association (NHA) Certification (Required) Shift availability: Day Shift (Required)

Work Location:

In person